Warehouse Operations Manager

At Pitney Bowes we do the right thing the right way. As a member of our team you can too.

We have amazing people who are the driving force the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.

Job Description:

Pitney Bowes is seeking a Warehouse Operations Manager in Grand Prairie TX. The Presort Services facility performs mail sorting.

You must have over 3 years of supervisory experience in an Operating Center averaging 20 million or more MAIL pieces per week with a 24-hour operating cycle in order to be considered for this role. Relocation may be available for the right candidate.

Your work hours will be 8:00AM 5:00PM CST.

The salary range for this position is $100000 to $110000 with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.This position is eligible for a 30% annual field bonus. As part of our commitment to a flexible work schedule this role does not have a set amount of vacation per year.

You Are:

A performance driven individual who is committed to provide innovative service to our clients. You are approachable and relationship-oriented as you contribute to Pitney Bowes success.

You Will:

• Organize and schedule production runs by assessing type of MAIL volumes and staffing levels needed to process subscribed volumes
• Lead teams across all shifts and departments and be accountable for development retention and evaluation of leadership team members
• Accountable for achieving and exceeding operational metrics and KPIs
• Responsible for planning and forecasting staffing needs and goals based on client projections and historical trends
• Be accountable for quality function throughout the operating center. Assures quality of all mail received from receipt of the MAIL through processing and final presentation of the MAIL to the USPS
• Ensure completion and correctness of required USPS and internal reports job costing reports and application of all USPS postal regulations
• Ensure maximization of productivity through timely and efficient workflow of the MAIL and development and implementation of effective sort schemes
• Ensure coordination of the various departments such as quality control metering hand sort automation and transportation
• Accompany General Manager on sales calls to give assistance with operational questions and develop rapport with the customer
• Assists General Manager with the budgeting process and analyses various reports generated by Points System and prepares other reports as requested
• Collaborate with multiple levels across the organization and cross-functional teams to achieve results

Your Background:

As a Warehouse Operations Manager you have:

• Minimum of 5 years of experience demonstrating progressively more responsibility in a production environment. MAILING industry experience is mandatory
• 3-5 years of supervisory experience in an Operating Center averaging 20 million or more MAIL pieces per week with a 24-hour operating cycle
• A proven track record of leading large leadership teams diverse in background experience and skill level
• Superior ability to turn data into insights and make critical operational decisions based on key and relevant data
• The ability to analyze and interpret general business periodicals and USPS postal regulations
• The ability to prepare reports and effectively present information and respond to questions from groups of managers customers and employees
• Knowledge of PC software programs including proficiency in spreadsheet and database applications in a Microsoft Office environment
• Knowledge of PC applications and statistical reporting
• The ability to promote a safe work environment by understanding workplace environment standards and OSHA regulations
• Knowledge of supervisory techniques to accomplish instruction motivation and training of personnel
• Knowledge of management practices and principles and strong leadership skills
• A basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English irrespective of their native language
• A flexible schedule to work weekends holidays and/or different shifts with little or no advance notice
• The ability to lift up to 50 lbs. walk stand stoop or sit for extended periods of time with or without accommodation

Our Team:

Pitney Bowes Presort Services performs MAIL sorting; performing some of the work that would typically be performed by the USPS. For completing this work Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of MAIL annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network providing optimal postage savings.

We will:

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race color sex religion national origin age disability (mental or physical) veteran status sexual orientation gender identity or any other consideration made unlawful by applicable federal state or local laws.

All qualified applicants including Veterans and Individuals with Disabilities are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.