Patient Care Coordinator I

About AmeriPharma

AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas creativity and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.

AmeriPharmas Benefits

• Full benefits package including medical dental vision life that fits your lifestyle and goals
• Great pay and general compensation structures
• Employee assistance program to assist with mental health legal questions financial counseling etc.
• Comprehensive PTO and sick leave options
• 401k program
• Plenty of opportunities for growth and advancement
• Company sponsored outings and team-building events
• Casual Fridays

Job Summary

The position serves as the first point of contact with patients and physicians by reviewing scheduling deliveries for Home Infusion Medication and Nursing Services. Clerical duties of managing care with equipment supplies and documents needed for compliance. Serves as a reference point for any clinical interventions that may require a pharmacist.

Schedule Details

• Location:On-Site (Laguna Hills CA)
• Hours:MondayFriday 7:00AM-3:30PM or 8:00AM-4:30PM.

Duties and Responsibilities

• Collect basic patient information as instructed.
• Help schedule medication deliveries and refills.
• Update and maintain delivery schedules.
• Answer patient phone calls and direct questions to the appropriate team member.
• Provide basic information about medication deliveries and supplies.
• Help collect required forms and signatures.
• Assist with entering medication and supply orders under supervision.
• Communicate with pharmacy and nursing teams to support timely deliveries.
• Report patient concerns or issues to a supervisor or clinicalteam members.
  

Required Qualifications

• High school diploma or equivalent.
• Basic computer and data entry skills.
• Good communication and organizational skills.
• Ability to follow instructions and work as part of a team.
• Ability to follow company policies and safety guidelines.

Preferred Qualifications

• Previous customer service or administrative experience.
• Experience in a healthcare pharmacy or medical office setting.
• Familiarity with basic medical terminology.
• Experience answering phones and working with patients or customers.
• Ability to manage multiple tasks in a fast-paced environment.
  

AmeriPharmas Mission Statement

Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients prescribers colleagues and others that We Care!

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger handle or feel objects tools or controls; reach with hands and arms; and stoop kneel crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust focus.

EEO Statement

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin age protected veteran status or based on disability or any other legally protected class.

Required Experience:

Junior IC