Director of Children and Family Services

PPCH is looking for a leader who is passionate about helping to enhance the lives of children and adultswith intellectual or developmental disabilities

Join us and make a difference in someones life!

Director of Children and Family Services

Denver area Full time

Position Overview

Enhances the quality of life for children and adults with intellectual or developmental disabilities (IDD) and their families by providingleadership to PPCHs Class B Home Care Agency Childrens Extensive Services Program (CES) Family Care Giver (FCG) and Supported Living Services Programs (SLS). Strives to meet the needs of customers and ensures services are high quality and effective.

What Youll Do

Oversight of and responsibility for services and supports that are provided in a manner that respects and acknowledges individuals self-expression self-worth self-reliance and decision making.

• Oversight of the effective and person-centered delivery of services in accordance with Service Plans oversight agencies and PPCH mission
• Acts as the back-up administrator for PPCHs Class B Home Care Agency including compliance with annual renewal responsibilities and required trainings
• Maintains exemplary services in all programs of responsibility through quality assurance measures and processes
• Hires supervises and manages program staff and managers
• Conducts required assessments and ensures prompt follow-up is completed when needed
• Continually evaluates assesses programs and makes recommendations regarding improvements to services supports and customer satisfaction
• Assists in the expansion of PPCHs Children and Family Services offerings by communicating effectively with potential families and leading their onboarding process

In cooperation with the CEO and the Executive Director of Finance holds programmatic budgetary responsibility.

• Assists in the negotiation of rates when needs extend beyond the prearranged rate structure
• Ensures fiscal viability of services and programs
• Evaluates and recommends improvements to revenue streams and services to maximize customer satisfaction while ensuring sufficient funding

Oversight of and responsibility for ensuring that Children and Family Services and associated supports deliver excellent internal and external customer service.

• Develops efficient and individualized CES & SLS services in the homes and communities where customers live
• Continuously evaluates and adjusts billing and documentation expectations to adapt to changing service delivery models
• Focus on educational recreational and support opportunities for families receiving services
• Seeks additional Children and Family Services funding and grant opportunities

Builds a culture where individuals receiving services are healthy safe and valued by others.

• Models and teaches respect for others including individuals in services staff families guardians and loved ones community partners and team members
• Ensures the safety and well-being of individuals receiving services by providing oversight supervision training and mentoring to staff and families
• Conducts required assessments of individuals receiving services and ensures prompt follow-up when deficiencies or areas for improvement are found

Accountable for compliance with relevant PPCH policies and rules and regulations of State Federal and other oversight agencies.

• Maintains knowledge and understanding of relevant legislation policies procedures rules regulations and guidelines as they pertain to Home Care Agencies and other programs of responsibility
• Audits and monitors programmatic documentation including Therap
• Responsible for quality assurance of programs and services

Other Duties

• Attends meetings and staffings as needed or requested
• Must be available to support on-call staff after hours when needed
• Other duties as assigned

What Youll Need

Qualified candidates will meet the requirements for Class B Home Care Agency Administrator in Colorado perPart 6 CCRNON-MEDICAL/PERSONAL CARE 7.2 (B) which states you shall meet the following qualifications:

(1)Be at least twenty-one (21) years of age possess a high school diploma or GED and have at least one (1) year documented supervisory experience in the provision of personal care services;

(a)If the HCA manager does not have the required one (1) year of experience supervising the delivery of personal care services they shall demonstrate they have the following:

(i)A college degree in healthcare services plus at least one (1) year of work experience in health care during the previous ten (10)-year period; or

(ii)A college degree in any field plus two (2) years of work experience in health care during the previous ten (10)-year period.

(2)Be able to communicate and understand return communication effectively in exchanges between the consumer family representatives and other providers including the use of appropriate translator services as needed;

(3)Have successfully completed an eight (8) hour agency manager training course. Additional related annual training that equals twelve (12) hours shall be required in the first year and annually thereafter;

(a)Any person commencing service as an HCA manager shall meet the minimum training requirements approved by the Department pursuant to Part 7.2(D) of this chapter or provide documented and confirmed previous job related experience or related education equivalent to successful completion of such program. The Department may require additional training to ensure that all the required components of the training curriculum are met.

(b)A copy of the certificate of completion shall be retained in the HCA managers personnel file.

(4) Be familiar with all applicable local state and federal laws and regulations concerning the operation and provisionof home care services.

Education and Training

• Bachelors degree with a minimum of 30 semester credits (or equivalent) in the social or behavioral sciences
• Required training will be provided and must be successfully completed

Experience

• 2 years of work experience in health care is required
• 2 years of experience supervising others is required
• Proficiency using Microsoft Office or similar products is required

Knowledge Skills and Abilities

• Excellent written and verbal communication skills with individuals and groups at all professional levels with effective listening skills even when non-traditional communication is used
• Skill and ability to supervise lead and manage others
• Knowledge of family dynamics and child welfare systems
• Knowledge of the Developmental Disabilities system and services for youth and adults
• Ability to respectfully address significant issues of health and safety while supporting an individuals choices
• Strong planning and organizational skills with the ability to effectively negotiate and problem solve including crisis intervention and dispute mediation
• Ability to work with shifting roles responsibilities and expectations
• Skill and ability to constructively receive and provide feedback
• Ability and willingness to complete required trainings and learn PPCH operations and systems
• Valid drivers license and ability to meet PPCHs driving requirements

Bonus Points for Having

• Some education or training in business or finance preferred
• Program management experience strongly preferred
• Two years of experience with budgetary responsibility preferred

Physical Requirements and Working Conditions

• Work will often be performed in a typical office environment using a computer and other typical office equipment. Work may be performed in private homes or in the community using a laptop and/or mobile device.
• Lifting and carrying of approximately 15 lbs.
• Responding to emergency calls on an infrequent basis.
• Regular and frequent driving throughout the Denver Metro area required.

The above information is not intended to be an exhaustive list of all duties responsibilities or qualifications of this job

Who We Are

The PPCH mission is to build an inclusive and supportive community for the people we serve.

Founded in 1995 Parker Personal Care Homes (PPCH) has supported people with intellectual and developmental disabilities across the Colorado Front Range for almost 30 years.

As an organization that takes pride in the community weve created we are determined to remain true to our core values of:

Community - Innovative Thinking - Individualized Approach Family - Acceptance and Equality Compassion - Personal Growth

Our goal is to maintain a culture of happiness career satisfaction and personal growth - all while providing excellent services to our customers. We provide extensive training and hands-on learning opportunities excellent benefits competitive pay and career paths for people who are passionate about making a difference in the lives of others. Learn more about PPCH at:

Youll Get

Hiring Range:$per year

Benefits for Full-time Employees

• Medical Dental & Vision insurance available
• Generous paid vacation and sick time
• Six paid holidays and 3 floating holidays
• 401k with matching contributions when eligible
• Company-paid comprehensive training

and more

NOTE: In order to be considered for this position you must complete your profile and apply to this position through our career site at: that youre entered into our applicant system.

Parker Personal Care Homes Inc. (PPCH) is an equal-opportunity employer dedicated to diversity inclusivity and wage prohibit discrimination and harassment of any type regardless of any protected characteristic including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

PPCH uses E-verify.

If you require reasonable accommodation for any part of the application or hiring process due to a disability you may submit your request by email include the job title and number and confirm your request for an accommodation to. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a PPCH employee and routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.