Employment Services Navigator

Not Interested
Bookmark
Report This Job

profile Job Location:

Auburn, AL - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state offering a range of opportunities across 60 agencies. At the state youll find competitive compensation a robust benefits package and a commitment to work-life balance. Most importantly youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indianas employment future. If managed properly Indianas workforce will be second to none and completely prepared for the next phase of the state and countrys economic growth.

Role Overview:

This role performs work in a standard office role requires occasional and/or overnight role requires a job expectation that the employee must be able to travel between the respective offices weekly as assignments are normally but not limited to:
936 W 15th Street Auburn IN 46706 (Primary)
201 Rudisill Blvd. Ft. Wayne IN. 46806 (Secondary)

Salary Statement:

The salary for this position traditionally starts at $42900.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

  • Gather information from applicants evaluate qualifications educational backgrounds and employment barriers.
  • Assist clients with job searching and resume building activities.
  • Review assessments client background and vocational plan interest to recommend and work with partner programs within the WorkOne offices.
  • Recommend and administer assessment instruments and interpret aptitude results.
  • Explain services available from other public assistance agencies within the community and make referrals.
  • Explain services to applicants and advise on employment opportunities.
  • Refer clients to the appropriate specialist concerning veterans disabled veterans and other specialized programs when necessary.
  • Utilize data tracking systems to ensure entry of all services provided to job seekers and/or business customers.
  • Assist with job/hiring fairs or events for talent recruitment.
  • Provide technical assistance for customers using automated systems including all ICC (Indiana Career Connect) programs.
  • Present education materials to groups and/or individuals.

The job profile is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

What Youll Need for Success:

You must meet the following requirements to be considered for employment:

  • Must have a High School Diploma or a High School Equivalent (HSE).
  • Must have one (1) year customer service experience.
  • Ability to understand the different funding sources available to customers.
  • Working knowledge of client tracking methods.
  • Advanced research skills and the ability to utilize internet-based resources.
  • Ability to communicate professionally and interact with different stakeholders.
  • Ability to manage relationships motivate and assist customers at various levels.
  • Ability to utilize States current client services program system.
  • Demonstrated experience utilizing Microsoft Programs such as Word Excel Power Point Outlook.
  • Ability to prioritize work and be detailed orientated.
  • Ability to adapt to policy changes.
  • Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account which includes bi-weekly state contribution
  • Deferred compensation 457(b)account (similar to401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust comprehensive program of leave policies covering a variety of employee needs including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation personal and sick leave time off
  • 12 paid holidays 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parkingfor most positions
  • Free LinkedIn Learningaccess

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting selecting developing and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application you can request assistance by contacting the Indiana State Personnel Department at .

Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state offering a range of opportunities across 60 agencies. At the state youll find competitive compensation a robust benefits package and a commitment to work-life balance. Most import...
View more view more

Key Skills

  • Electro Mechanical
  • Instrument Maintenance
  • Adobe Dreamweaver
  • Document Control Management
  • E-Commerce

About Company

Company Logo

The Indiana Department of Correction (IDOC) is responsible for adult and juvenile inmates held in more than 30 facilities. IDOC's facilities include minimum- and maximum-security prisons, camps, and work-release centers. The department's PEN Products program partners with private indu ... View more

View Profile View Profile