Applications Engineer I

Summary
The HR and Finance Applications Engineer (Level 1) is a key member of the College Applications Technical Services (CATS) team within Information Technology & Analytics (IT&A). This position provides hands-on configuration maintenance and support for Oracle Fusion Cloud (HCM ERP and EPM) applications. The role partners closely with HR and Finance staff as well as IT&A colleagues to ensure that Oracle Cloud solutions remain reliable secure and aligned with Ithaca Colleges operational and strategic goals.

The Level 1 engineer is a mid-level professional responsible for independently performing configuration troubleshooting and testing tasks within Oracle Cloud. The engineer also provides mentorship and peer support to analysts and colleagues encouraging knowledge sharing and collaboration under the guidance of senior team members.

Supervision
Reports to the Associate Director of College Applications Technical Services.

Key Responsibilities
Configure maintain and support Oracle Fusion Cloud HR and Finance applications.
Provide Tier 2 and Tier 3 technical support by resolving configuration security workflow data load reporting and cross-module issues in collaboration with CATS analysts CATS engineers and Oracle Support when needed.
Build configure and troubleshoot Oracle HCM and ERP Fast Formulas ensuring correct logic performance and alignment with functional requirements.
Analyze and document interdependencies across HR Payroll Benefits Time & Labor Absence GL Projects and other connected modules to ensure that configuration changes do not introduce regressions or data integrity issues.
Identify opportunities for process improvement and automation and coordinate implementation with team members and campus partners.
Coordinate environment operations including refreshes patching and release communications.
Collaborate with HR and Finance stakeholders to gather validate and implement business and technical requirements.
Develop and maintain documentation for configurations workflows and procedures.
Strengthen data integrity and security by monitoring workflows access controls and audit processes.
Assist in developing and executing the Oracle Cloud upgrade roadmap and related initiatives.
Contribute to an inclusive team culture and respectful collaboration across functional areas.

Qualifications
Bachelors degree in Computer Science Information Systems Business Administration or a related field or equivalent combination of education and experience.
46 years of experience supporting Oracle Fusion Cloud (HCM ERP or EPM) or similar enterprise systems.
Ability to analyze how configuration changes and formula logic affect upstream and downstream modules (Payroll Benefits Time & Labor GL Projects). Prior Fast Formula experience is preferred but candidates with strong logical reasoning and programming skills can learn quickly.
Experience with relational databases SQL Oracle Cloud reporting data management and integration tools (HDL FBDI APIs OTBI BI Publisher).
Strong analytical and problem-solving skills with excellent attention to detail.
Demonstrated ability to work independently as well as collaboratively with technical and functional partners.
Clear and professional communication skills with the ability to convey technical information across technical and functional teams.

Work Arrangement
Hybrid and remote work options are available.
Local candidates (within approximately 60 miles of Ithaca) are expected to work on campus at least one day per week.
Candidates who are not within commuting distance may be considered for a fully remote arrangement. Occasional travel to the Ithaca campus is required typically once per year and no more than three times annually for key meetings or divisional events.
This position is 37.5 hours per week 52 weeks per year.

Application Instructions
Interested applicants must apply online and attach a resume cover letter and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at or

Hiring Range
$68000 - $73000 commensurate with qualifications and experience.

We pride ourselves on providing our benefit-eligible employees with comprehensive benefits including:

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

In an effort to promote campus safety and the security of College resources Ithaca College will consistent with the requirements of the law and prudent practices conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.