New Store Opening Manager

Why join us

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

As New Store Opening Manager you will oversee the on-the-ground operational needs for Real Estate expansion and changes for MillerKnoll Retail. You will interact with cross-functional teams including Real Estate Design Construction Operations Marketing Allocations Delivery IT and Finance to ensure on-time and successful opening of all company operated stores.

You will be the main point of contact or support person for another NSO Team member on-site; to aid where needed project manage and offer operational support to cross-functional business partners and Field Management throughout the new store opening (NSO) process.

Manage the NSO process through the full project life-span from Pre-Opening to Post-Opening to ensure successful store openings budgets and consistent execution of individual brand standards. Reporting to the Senior Manager of Retail Operations.

Some of What Youll Do

• Lead and main point of contact to ensure consistency and best practices across store openings and other changes.
• Interfacing with Senior Manager Retail Operations on day-to-day workload both during openings and non-openings
• Point of contact on other retail store operational needs
• Responsible for completion of on-site project operations-readiness checklists
• Responsible for prompt resolution of project delays to keep project on schedule
• Conduct and manage NSO calls/meetings
• Follow new store opening procedures and processes for completion of branded openings
• Coordinate with IS HR and other support groups to ensure proper setting up of store systems
• Complete New Store tasks including reporting and after-action analysis
• Work with cross-functional teams on continuous improvement initiatives
• Work with cross-functional teams to aid coordination of training equipment systems and overall store operations pre and post opening
• Support retail team/stores daily as needed and assigned post openings
• Completion of AD HOC Operational and Systems projects during non-store opening time
• Responsible for creating tracking and expensing Travel Budgets for assigned projects.

YOUR RECIPE FOR SUCCESS

• Minimum of 5 years Store Operations experience including new store openings preferred
• Strong project management skills
• Excellent communication skills oral and written
• Ability to read and understand blueprints and mechanical drawings.
• Proven track record with on time and on budgets for store openings and or special projects/events
• Strong communication and organization skills
• Strong financial acumen and attention to cost value to keep travel and entertainment expenses under control and under budget where possible.
• Ability to work with and within cross-functional relationships
• Ability to treat confidential information as such
• Ability to handle ambiguity and change management
• Ability to handle multiple projects with attention to detail
• Ability to wear multiple hats while on site and step into other departments to assist as needed to keep projects on schedule
• Technology acumen: Microsoft Office suite; strong in Teams Channels and Sharepoint
• Sound decision making ability
• Travel to projects as assigned. Travel at least 50% of the year

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .