IT Systems Generalist

IT Systems Generalist

Job Summary:

The ideal candidate will be able to work independently as well as collaboratively with others in the department. With keen troubleshooting skills be able to resolve issues with minimal support and collaborate when necessary have a positive countenance and be a contributor to the overall objectives of the IT Group. Additionally understands the importance of discretion with regards to critical corporate information including PII and Client information. Cybersecurity and networking across multiple office locations is a requirement.

Salary Range: $ 65k - 80k per year

Responsibilities:

Software

• Install and configure Microsoft Windows 10 and Windows 11
• Work with Active Directory and Windows Server 2019
• Install and configure Microsoft 365 products
• Troubleshoot software and network issues as needed
• Familiar with MFA and Password Managers
• Sonicwall Firewall experience is a plus
• Test and evaluate software as needed.

Hardware

• Maintain and clean computers as needed
• Setup and configure new and repurposed computers
• Troubleshoot Printer and Plotter issues
• Work with service providers as necessary.
• Have familiarity with Network systems and devices Including Cisco Routers Meraki Switches Firewalls and VPNs

Office Administration

• Maintain and update Asset Inventory records.
• Setup accounts and resolve licensing issues.
• Maintaining license expiry dates
• Other duties and responsibilities as assigned.
• Asset management for multiple offices

Requirements:

• Has 3-5 years experience in a desktop support role.
• 2-3 years experience with Cybersecurity and/or applicable education/certifications.
• Possess strong troubleshooting skills.
• Demonstrate intermediate knowledge of computer hardware and software.
• Be able to learn and evolve knowledge and skills.
• Stay up to date on Trends and Best Practices in Information Technology.

Why Choose KDM

Established in 2012 on a promise to alter the face of engineering KDM Engineering has built a reputation of excellence in providing outstanding technical services maintaining the highest standards of safety and quality assurance and offering a truly inclusive work environment.

Our clients and partners in the public and private sectors consistently recognize KDM for our responsiveness to their needs budgets and schedules. Our peers distinguished KDM with Edison Electric Institutes Diverse Supplier Award Capital One and Women Presidents Organizations (WPO) 50 Fastest Growing Women-Owned/Led Companies and Chicagos Best and Brightest Companies to Work For annually for seven years.

Our talented experienced team delivers exceptional engineering designs project management and customer support services to each of our projects. Our enduring commitment to diversity equity and inclusion is unmatched in our industry. Because our team comes from different backgrounds cultures and experiences we bring uniquely different and diverse perspectives to solving complex engineering problems.

Top Reasons to Work for Us:

• Challenging and Meaningful Work
• Competitive Base Salary
• Comprehensive Benefits Package
• Company Paid Holidays
• Great Work-Life Balance
• Fun and Flexible Work Environment
• Organization with People-First Mentality
• Dynamic Leadership Team
• A Culture that Values Your Input

Full List of Benefits & Perks:

• Positive team environment
• Competitive salaries
• Flexible schedules
• Growth opportunities
• Training and professional development
• Health dental and vision insurance
• 401(k)
• Life long-term disability and short-term disability insurances
• Paid time-off.
• Paid holidays.
• Volunteer leave
• Performance bonuses
• HSA
• Transit program
• Parental and maternity leave
• Supportive management
• Professional development assistance
• Employee discounts
• Employee Assistance Program
• team-building outings
• Laidback office culture

Equal Employment Opportunity:

KDM Engineering strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law.