Vice President, Data & AI Gigafactory Delivery Industrialization leader

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Vice President Data & AI Gigafactory Delivery Industrialization leader
In this role youll be part of Genpacts transformation under GenpactNext as we lead the shift to accelerate AI adoption in the customer enterprises. We are seeking a strategic and execution-oriented VP to lead the end-to-end delivery of our AI Gigafactory. This leader will own the factory model for delivery drive operational synergies own and drive delivered project margin across all engagements. The role is intended to industrialize cross-domain synergies across our delivery pods to drive differentiated and lean outcomes to our clients. The role requires strong commercial acumen strong communication skills cross functional collaboration and a deep understanding of delivery economics across global operations.
Responsibilities
Operational Leadership:
Lead the overall delivery operations of the Gigafactory ensuring synergies and lean operations across all programs.
Drive standardization scalability and agility across delivery models. Collaborate with global delivery leads and vertical heads to align operational goals with business outcomes.
Margin Management: Build and own a framework for delivered profit margin improvement across all engagements in the Gigafactory.
Drive cost efficiency pricing levers pyramid optimization and productivity initiatives.
Regularly review and course-correct underperforming engagements in collaboration with vertical P&L owners.
Strategic Delivery & Growth Enablement:
Partner with sales and transformation teams to design delivery models aligned with client expectations and commercial targets.
Innovate and institutionalize future-ready delivery solutions with a focus on digital automation and GenAI integration.
Ensure optimal utilization of talent and infrastructure for maximum ROI.
Stakeholder Management:
Act as a key interface between delivery finance transformation and vertical leadership.
Present performance dashboards and strategic interventions to executive leadership.
Lead cross-functional reviews to ensure alignment of operational KPIs and strategic priorities.
Factory Industrialization & Standardization
Design and execute onboarding frameworks to operationalize new projects within the AI Gigafactory.
Define scalable delivery playbooks reusable frameworks and standard operating procedures.
Enable rapid project industrialization while maintaining quality compliance and delivery velocity.
Institutionalize shared services (e.g. QA automation release support) and central governance to maximize efficiency.

Financial Ownership & P&L Understanding
Monitor analyse and drive improvements in projects level industry verticals and factory-level gross margin.
Work with finance delivery and resourcing teams to align team structures with cost and revenue models.
Contribute to forecasting budgeting and profitability analysis.
Identify margin leakage and implement corrective actions proactively (e.g. automation better pyramid change controls).
Understand and interpret P&L reports to support business decisions and scaling strategies.
Productivity Measurement & Improvement
Define and track productivity metrics (e.g. story points per FTE ticket resolution rates defects per sprint).
Benchmark current performance and drive continuous improvements through automation tools and best practices.
Design dashboards and reports to enable transparency into delivery health cost efficiency and output quality.
Many Project Management & Scaling
Operate and optimize a multi-project multi-account delivery environment using a shared factory setup.
Drive governance and delivery assurance across diverse programs with varying scopes SLAs and technologies.
Maintain a delivery rhythm through structured cadences dashboards and stakeholder communications.
Qualifications we seek in you!
Minimum Qualifications
Bachelors in Computer Science Information Technology or Engineering; MBA or operations/finance certification preferred.
Extensive experience in global operations management within the IT/BPM industry with proven success in margin expansion and large-scale delivery transformation.
Proven experience in managing factory-style or shared delivery models with multiple concurrent projects.
Prior experience in leading factory models or horizontal delivery organizations across geographies
Deep understanding of P&L levers operational metrics and digital transformation enablers.
Strong grasp of delivery financials P&L ownership and margin optimization.
Exceptional executive presence stakeholder management and influencing skills.
Exposure to multiple industry verticals and ability to operate in matrixed structures.
Strong analytical mindset with ability to translate data into actionable strategy.
Expertise in agile DevOps ITSM and hybrid delivery models.

Preferred Qualifications/ Skills

Familiarity with data engineering managed services or platform modernization projects.
Hands-on experience with cost modeling rate card design effort estimation and f inancial tracking tools.
Exposure automation and analytics for delivery operations.
Lean Six Sigma or similar process excellence certifications.
MBA from a reputed institution is preferred

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.