Map the end-to-end sales processes & technology used across Shimano Europe offices.
Work on development and enhancements of thestandardized European sales process.
Highlightpossiblesalesprocessimprovements within the organization that give rise to customer centricity and improved efficiency.
Support in the design and implementation of proposed process improvements.
Monitor the identified processes to support the business with achieving alignment and improved performance.
Act asliaisonbetweenthe sales offices and project teams to understand business requirements and translate these into practical solutions.
Maintaingood communicationwith all stakeholdersto keepthem updated on progress but also to be a sparring partner on proposed optimizations.
Preferably a Master& degreein relevant discipline.
3 years of preferably international experience in process improvement gap analysis business requirement gathering.
Proven experience in writing business and functional specifications user stories acceptancecriteriaand process documentation.
Understanding of and experience with CRM and ERP
A comprehensive understanding of business and operating models in B2B and B2C environments.
Effective stakeholder management and influencing skills.
Advanced communication skills in English that result in effective delivery of key messages for an international audience.
Experience with the IIBAglobalbusinessanalysiscodestandard is a plus.
This role starts with the year contract till end of 31 Dec 2026.
Shimano and its subsidiaries offer a pleasant informal working environment with colleagues who work well together and are proud to work for Shimano. Next to good working conditions Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.
If you have any questions regarding this vacancy please get in touch with:
Required Experience:
IC