Clinical Services Manager

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Closing Date:

12/31/2025

Type of Position:

Clinical Staff - Medical Services

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

Department:

ICE WISL Inp programs

Departments Website:

Summary of Job Duties:

The Clinical Services Manager (CSM) is responsible for supervising and coordinating daily operations of the Labor & Delivery Unit (E5) including patient care and unit business processes.

UAMS Labor and Delivery unit is located in the Harry P. Ward Clinical Tower. The unit consists of 14 LDR rooms four triage observational beds two operating rooms suites a three bed recovery room area and two state of the art Neonatal Stabilization rooms used to stabilize acutely ill neonates with specially trained staff from the Intensive Care Nursery. Labor and Delivery provides high-risk obstetrical care for patients all over the state. The LDR rooms allow the expectant mother to labor deliver and recover in the birthing suites with family support. E5 Labor and Delivery supports patient and family centered care and as a result the newborns if stable are allowed to stay with their mothers after delivery to promote bonding

Qualifications:

Required

• Bachelors degree in Nursing (BSN)

• Five (5) or more years of experience in the field of Nursing with at least three (3) years of experience in a supervisory capacity.

• Valid Registered Nurse license

Preferred

• Masters degree in Nursing (MSN)

Employees in this role must be fitted for capable of donning and performing routine tasks in personal protective equipment to include N95 masks Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR)

Additional Information:

Responsibilities:

• Maintains awareness of unit status and potential problems by functioning as a working supervisor.

• Serves as a liaison with Director and Administration exchanging information and identifying problems or needs related to clinical activity.

• Participates on ad hoc committees as required to develop plans related to unit issues.

• Demonstrates effective analytical abilities to identify unit needs that require intervention and/or revision.

• Participates in daily unit activity to coordinate unit functions and facilitate problem solving.

• Demonstrate effective time management and delegation skills to accomplish unit activity within work schedule restrains.

• Plans measurable unit-related goals and objectives as guidelines for performance.

• Develops an understanding of the functions of each primary campus departments.

• Assumes responsibility for successfully fulfilling the standards of licensing and crediting agencies.

• Develops interprets and implements policies guidelines protocol job descriptions and performance appraisals annually.

• Interviews hires and orients new employees; documents orientation of each new employee coordinating with personnel and adhering to UAMS policy.

• Coordinates timely completion of personnel records including employee promotions/transfers and new employee hiring.

• Uses both formal and informal evaluation processes to reward or modify employee behavior.

• Demonstrates good managerial judgment in assigning duties appropriate to each individual and by conducting all aspects of supervision in a fair consistent objective and professional manner.

• Maintains a current awareness of the abilities and limitations of each staff member.

• Monitors and documents tardiness and absenteeism.

• Coordinates scheduling of leave time.

• Produces biweekly payroll and maintains documentation of employee time benefits used.

• Maintains adequate staffing pattern adjusting assignments and coordination with other Managers as necessary.

• Supervises and implements Quality Assurance studies provides reports to appropriate personnel analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered.

• Conducts annual needs assessment with staff.

• Participates in formal development of maintenance capital equipment and staff budgets.

• Submits documented plan for any physical plant renovation or repair as necessary.

• Demonstrates cost-conscious awareness by comparing/analyzing unit expenditures monthly against general ledger and effectively utilizing staff space and supplies within budgetary restraints.

• Initiates purchase of new equipment and supplies.

• Prepares statistical/narrative reports as requested.

• May perform other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions) List of three Professional References (name email business title) ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening Criminal Background Check Sex Offender Registry Substance Abuse Testing

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing

Frequent Physical Activity:

Feeling Grasping Lifting Manipulate items with fingers including keyboarding Pulling Pushing Sitting Standing Talking Walking

Occasional Physical Activity:

Crawling Crouching Kneeling Reaching Stooping

Benefits Eligible:

Yes