Class Summary
Job Description
The Leave Administration Manager is responsible for designing implementing and managing Gwinnett Countys comprehensive Leave Administration program. This is a newly established division and the incumbent will play a key role in building its structure defining workflows and ensuring compliance with the Family and Medical Leave Act (FMLA) ADA Military Leave Workers Compensation Paid Parental USEERA short-term/ long-term disability (STD/LTD) and all County leave programs.
This position serves as the Countys subject matter expert and strategic partner on all matters related to employee leave ensuring that processes are compliant efficient and responsive to both employees and management. The Leave Administration Manager will lead a team responsible for case management data tracking reporting and continuous improvement within the leave program.
Essential Duties and Responsibilities- Division Development & Leadership
- Establishes the Countys centralized Leave Administration section including procedures workflows and performance metrics.
- Recommends staffing levels develops position descriptions and participates in hiring training and performance management of division staff.
- Prepares presentations and updates for leadership to communicate project outcomes timelines and resource needs.
- Monitors project progress identifies risks and adjusts strategies to achieve division goals including setting milestones timelines and deliverables.
- Program Administration & Compliance
- Oversee the end-to-end administration of all leave programs.
- Ensures compliance with all applicable federal state and local laws as well as County Merit Rules and HR policies.
- Provides oversight on case determinations eligibility reviews and designation notices.
- Coordinates with Payroll Benefits and HR Operations to ensure accurate pay benefits continuation and proper employee status updates.
- Strategic Partnership & Customer Service
- Serve as a trusted advisor to HR and departments leadership on complex leave cases.
- Provides coaching guidance and training to supervisors and HR partners regarding appropriate leave practices and considerations.
- Partners with Employee Relations Training and Business Services to ensure cohesive outcomes.
- Data Reporting & Process Improvement
- Analyzes data to identify opportunities for improvement and risk mitigation.
- Education & Training
- Creates and delivers training programs for employees and managers to increase understanding of leave programs and responsibilities.
- Provides ongoing communication regarding program changes deadlines and compliance updates.
- Other Duties
- Represents the County in audits investigations or reviews related to leave administration.
- Performs other duties as assigned.
Knowledge Skills and Abilities (KSAs) (preferred)- Project management skills including the ability to plan organize and execute multi-phase initiatives involving multiple stakeholders.
- Comprehensive knowledge of FMLA HIPAA ADA USERRA Workers Compensation and related employment laws.
- Strong leadership and organizational development skills including the ability to build a team and create structure from inception.
- Strategic and analytical thinking with the ability to design scalable processes and identify long-term program improvements.
- Exceptional communication and interpersonal skills with the ability to collaborate across divisions and influence outcomes.
- Advanced proficiency in Microsoft Office Suite and HRIS platforms (SAP Oracle or similar).
- Ability to manage multiple complex priorities with professionalism and discretion.
- Ability to work independently with sound judgment while fostering teamwork and accountability.
- Demonstrated ability to handle sensitive information and maintain confidentiality.
Grade
The grade for this position is 106. Salary will be dependent on education and experience.
Effective 4/11/2023 this position is eligible for the Employee Referral Program.
Minimum Qualifications- Bachelors degree in Human Resources Business Administration Public Administration or related field.
- Six (6) years of professional HR experience including two (2) years directly managing FMLA ADA STD/LTD or leave programs.
- OR
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Preferred Qualifications in addition to the above minimum qualifications
- Prior experience establishing or managing a centralized leave administration function.
- Two (2) years of program management or project management experience.
- Three (3) years of people management experience.
- HR certification (e.g. PHR SHPR SHRM-CP SHRM-SCP).
Position EvolutionBecause this is a newly created role the Leave Administration Manager will help shape the departments structure policies and long-term direction. As the Countys population and workforce continue to grow this role will evolve to include broader strategic oversight and integration with County-wide HR systems.
For information related to position-specific essential duties knowledge and skills and physical requirements please click here.
Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department please click here.Additional Information
About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more
Careers with impact
Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.
World-class community
More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlantas Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use
Required Experience:
Manager
Class SummaryJob DescriptionThe Leave Administration Manager is responsible for designing implementing and managing Gwinnett Countys comprehensive Leave Administration program. This is a newly established division and the incumbent will play a key role in building its structure defining workflows an...
Class Summary
Job Description
The Leave Administration Manager is responsible for designing implementing and managing Gwinnett Countys comprehensive Leave Administration program. This is a newly established division and the incumbent will play a key role in building its structure defining workflows and ensuring compliance with the Family and Medical Leave Act (FMLA) ADA Military Leave Workers Compensation Paid Parental USEERA short-term/ long-term disability (STD/LTD) and all County leave programs.
This position serves as the Countys subject matter expert and strategic partner on all matters related to employee leave ensuring that processes are compliant efficient and responsive to both employees and management. The Leave Administration Manager will lead a team responsible for case management data tracking reporting and continuous improvement within the leave program.
Essential Duties and Responsibilities- Division Development & Leadership
- Establishes the Countys centralized Leave Administration section including procedures workflows and performance metrics.
- Recommends staffing levels develops position descriptions and participates in hiring training and performance management of division staff.
- Prepares presentations and updates for leadership to communicate project outcomes timelines and resource needs.
- Monitors project progress identifies risks and adjusts strategies to achieve division goals including setting milestones timelines and deliverables.
- Program Administration & Compliance
- Oversee the end-to-end administration of all leave programs.
- Ensures compliance with all applicable federal state and local laws as well as County Merit Rules and HR policies.
- Provides oversight on case determinations eligibility reviews and designation notices.
- Coordinates with Payroll Benefits and HR Operations to ensure accurate pay benefits continuation and proper employee status updates.
- Strategic Partnership & Customer Service
- Serve as a trusted advisor to HR and departments leadership on complex leave cases.
- Provides coaching guidance and training to supervisors and HR partners regarding appropriate leave practices and considerations.
- Partners with Employee Relations Training and Business Services to ensure cohesive outcomes.
- Data Reporting & Process Improvement
- Analyzes data to identify opportunities for improvement and risk mitigation.
- Education & Training
- Creates and delivers training programs for employees and managers to increase understanding of leave programs and responsibilities.
- Provides ongoing communication regarding program changes deadlines and compliance updates.
- Other Duties
- Represents the County in audits investigations or reviews related to leave administration.
- Performs other duties as assigned.
Knowledge Skills and Abilities (KSAs) (preferred)- Project management skills including the ability to plan organize and execute multi-phase initiatives involving multiple stakeholders.
- Comprehensive knowledge of FMLA HIPAA ADA USERRA Workers Compensation and related employment laws.
- Strong leadership and organizational development skills including the ability to build a team and create structure from inception.
- Strategic and analytical thinking with the ability to design scalable processes and identify long-term program improvements.
- Exceptional communication and interpersonal skills with the ability to collaborate across divisions and influence outcomes.
- Advanced proficiency in Microsoft Office Suite and HRIS platforms (SAP Oracle or similar).
- Ability to manage multiple complex priorities with professionalism and discretion.
- Ability to work independently with sound judgment while fostering teamwork and accountability.
- Demonstrated ability to handle sensitive information and maintain confidentiality.
Grade
The grade for this position is 106. Salary will be dependent on education and experience.
Effective 4/11/2023 this position is eligible for the Employee Referral Program.
Minimum Qualifications- Bachelors degree in Human Resources Business Administration Public Administration or related field.
- Six (6) years of professional HR experience including two (2) years directly managing FMLA ADA STD/LTD or leave programs.
- OR
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Preferred Qualifications in addition to the above minimum qualifications
- Prior experience establishing or managing a centralized leave administration function.
- Two (2) years of program management or project management experience.
- Three (3) years of people management experience.
- HR certification (e.g. PHR SHPR SHRM-CP SHRM-SCP).
Position EvolutionBecause this is a newly created role the Leave Administration Manager will help shape the departments structure policies and long-term direction. As the Countys population and workforce continue to grow this role will evolve to include broader strategic oversight and integration with County-wide HR systems.
For information related to position-specific essential duties knowledge and skills and physical requirements please click here.
Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department please click here.Additional Information
About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more
Careers with impact
Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.
World-class community
More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlantas Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use
Required Experience:
Manager
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