Patient EscortMessenger 9a-1p rotating weekends and holidays

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages documents and supplies to various departments ensuring effective communication and support throughout the organization.

Does this position require Patient Care
Yes

Essential Functions
-Escort patients to and from various locations within the healthcare facility such as examination rooms diagnostic areas operating rooms or other treatment areas.

-Ensure the safety and comfort of patients during transportation taking into account their specific needs and mobility limitations.

-Follow established protocols and procedures for patient transportation including the use of appropriate equipment such as wheelchairs or stretchers.

-Receive and prioritize messages documents and supplies for delivery throughout the facility.

-Deliver messages and documents to appropriate recipients ensuring accuracy and confidentiality.

EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsExperienceExperience in a healthcare or customer service-related role. 1-2 years preferredKnowledge Skills and Abilities- Strong communication and interpersonal skills with the ability to interact effectively with patients visitors and staff members. - Basic knowledge of medical terminology and healthcare procedures. - Ability to prioritize tasks and manage time effectively in a fast-paced environment. - Physical stamina and the ability to perform repetitive tasks such as pushing wheelchairs or transporting patients. - Excellent customer service skills with a compassionate and patient-centered approach. - Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Occasionally (3-33%) 35lbs (w/assisted device)

Carrying Occasionally (3-33%) 35lbs (w/assisted device)

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Occasionally (3-33%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Occasionally (3-33%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

75 Francis Street

20

Regular

Evening (United States of America)

Pay Range

$17.36 - $23.80/Hourly

Grade

2

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework