Coordinator Clinical Support Outpatient Cardiology Clinic
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are searching for a Coordinator of Clinical Support with Texas Childrens Cardiology Clinic in The Medical Center -- someone who works well in a fast-paced this position you will provide patient care and excellent customer service. To assist in coordinating flow and provider schedules to manage patient care effectively.
As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Think youve got what it takes
Qualifications
- Required H.S. Diploma or equivalent with some college coursework preferred
- Required 2 years experience in a indirect patient care role
Responsibilities
- Demonstrates positive and effective interpersonal skills communication and customer service skills. Welcomes and interacts with all patients families and visitors in a professional timely age appropriate and culturally sensitive manner. Responds to customer questions with prompt information and/or service related to appointment status wait time or unanticipated problems.
- Welcomes and interacts with all patients families and visitors in a professional timely age appropriate and culturally
- sensitive manner.
- Coordinates daily appointments.
- Collaborates with clinic staff to ensure efficient patient flow
- Participates in Care Coordination
- Prioritizes incoming phone calls regarding patient care and need for urgent appointment. Schedules and confirms same day and work-in appointments and informs the clinic of appointments. Updates all patient information accurately while the appointment is being made and reminds patient/family of insurance responsibilities.
- Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedure.
- Notifies provider of the arrival of the first clinic session patient once patient is roomed.
- Attends staff meetings or signs attendance records for reading of minutes and attends mandatory training and development activities by established guidelines as evidenced by supervisory observation and written/verbal feedback
Required Experience:
IC
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
About Company
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades suc ... View more
