Field Service Engineer
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Job Location:
Maidenhead - UK
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
The Opportunity
We have an exciting opportunity for a Field Service Engineer to join the team.
This position manages North UK the ideal candidate will be located in Nottingham. Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA RNA and proteins at the molecular level.
As the Field service engineer you will provide Abbot Molecular clients with a best in class customer experience. Responsible for on-site systems and instrument installations maintenance and for solving hardware and software issues. Actively collaborate with other Service and Commercial colleagues to enhance our overall customer service and support business growth.
What Youll Do
Installation and implementation of new systems in current and new customers sites.
Performing preventative maintenance interventions (Hardware and Software upgrades and repair interventions on molecular instrumentation)
Troubleshoot Application and Instrumentation by telephone and on site complaint logging and tracking in Call Management Systems.
Providing on-site customer support for software and hardware upgrade training.
Close cooperation with Application Support Specialists and the Commercial team to provide excellent customer service and support business growth.
Providing primary service and support to the defined territory and back-up service support outside of assigned territory as needed.
.
Required Qualifications and experience
Scientific mindset Strong problem solving skills autonomy and resourcefulness.
Excellent customer service and communication skills.
Active listening abilities.
Diploma/College degree
WHAT WE OFFER
As youd expect from a global healthcare company we offer a fantastic range of benefits including competitive salaries a superb defined contribution pension scheme private healthcare life assurance and a flexible benefits scheme.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
AMD Molecular
LOCATION:
United Kingdom > Maidenhead : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck or a powered piece of material handling equipment
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
