Banquet Supervisor Circus Circus

JOB SUMMARY

Oversees all Set-up Banquet functions under the direction of the Banquet Manager. Ensuring guest satisfaction. Assists in on-going evaluation of employees. Ensures compliance with all company policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include but is not limited to the following)

• Responsible for ensuring that Silver Legacys service standards are met during banquet functions including set-up equipment room set-up lighting etc.

• Ensure all rooms are set up according to the banquet event order (BEO)

• Ensure that door signs are put in daily for each function according to BEO

• Ensure that back hallways and equipment is organized clean and in its correct space allowing for proper egress

• Notify Assistant Manager of any damage to equipment as soon as possible

• Always present a professional manner

• Review weekly functions and employee scheduling with Banquet Manager

• Ensure that proper sanitation procedures are followed at all times

• Exemplify our core values family style service our mission and vision

• Exemplify our DEI (diversity equity inclusion) culture

• Perform other job-related duties as assigned

KNOWLEDGE SKILLS AND ABILITIES

• Strong verbal communication skills
• Minimum of 2-4 years as Banquet Captain in a multi-unit hotel or casino
• High School diploma or equivalent

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

• Ability to stand for long periods of time

• Frequent walking

• Work area is subject to variable temperatures

• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.