PRNAS NEEDED Patient Information Specialist
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Job Location:
Davenport, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
FRONT DESK/PHONE SCHEDULING
ONSITE
PRN/AS NEEDED - 8 MIN HOURS - 40 MAX HOURS
MUST HAVE 3 YEARS EXPERIENCE IN HEALTHCARE
THE GROUP OBGYN
Obstetrics & Gynecology Specialists P.C.
Position Description
Patient Information Specialist
Title: Patient Information Specialist
Department: Front Office
Reports To: Front Office Manager
FLSA Status: Non-Exempt
Summary: This individual will greet instruct direct and schedule patients and visitors; as well as maintain records and accounts. Speaks directly via phone with patients to coordinate appointments and send to appropriate nurse triage. Inputs data from patient encounter form into the computer. Serves as a liaison between patient and medical support staff.
Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
Welcome patients and visitors by greeting patients and visitors in person or on the telephone; answering or referring inquiries. Optimize patients satisfaction provider time and treatment room utilization by scheduling appointments in person or by telephone. Keep patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comfort patients by anticipating patients anxieties; answering patients questions; maintaining the reception area. Maintain patient accounts by obtaining recording and updating personal and financial information. Record and collects patient charges and controls credit extended to patients Help patients in distress by responding to emergencies according to policies and procedures Protect patients rights by maintaining confidentiality of personal and financial information.
Enhance professional growth and development through staff meetings education programs conferences etc.; attends meetings and participates as required. Contribute to team effort by fulfilling other duties as needed.
Work toward continuous quality improvement
Uphold support and promote all company policies and procedures
Qualifications: To perform this job successfully the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge skills and ability required.
Education/Experience:
High school diploma or general education degree (GED)
One year related experience and/or training preferred
Proficient in use of computer
Knowledge of medical terminology desirable.
Position Description
Patient Information Specialist
Title: Patient Information Specialist
Department: Front Office
Reports To: Front Office Manager
FLSA Status: Non-Exempt
Summary: This individual will greet instruct direct and schedule patients and visitors; as well as maintain records and accounts. Speaks directly via phone with patients to coordinate appointments and send to appropriate nurse triage. Inputs data from patient encounter form into the computer. Serves as a liaison between patient and medical support staff.
Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
Welcome patients and visitors by greeting patients and visitors in person or on the telephone; answering or referring inquiries. Optimize patients satisfaction provider time and treatment room utilization by scheduling appointments in person or by telephone. Keep patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comfort patients by anticipating patients anxieties; answering patients questions; maintaining the reception area. Maintain patient accounts by obtaining recording and updating personal and financial information. Record and collects patient charges and controls credit extended to patients Help patients in distress by responding to emergencies according to policies and procedures Protect patients rights by maintaining confidentiality of personal and financial information.
Enhance professional growth and development through staff meetings education programs conferences etc.; attends meetings and participates as required. Contribute to team effort by fulfilling other duties as needed.
Work toward continuous quality improvement
Uphold support and promote all company policies and procedures
Qualifications: To perform this job successfully the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge skills and ability required.
Education/Experience:
High school diploma or general education degree (GED)
One year related experience and/or training preferred
Proficient in use of computer
Knowledge of medical terminology desirable.
Required Experience:
IC
Key Skills
- Information Management
- HIPAA
- FIPS
- Records Management
- Windows
- System Security
- NIST Standards
- IT Support
- DIACAP
- Medical Records
- FISMA
- RMF
About Company
The Group provides individualized, compassionate gynecologic & obstetric care for women of all ages. Multiple Quad Cities area locations. Accepting new patients!
