Front Office Supervisor (Saudi nationality only)
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Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly motivated and experienced Front Office Supervisor to join our team in Jeddah Saudi Arabia. As a Front Office Supervisor you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of customer service in our hotel.
- Oversee and coordinate all front office operations including reception concierge and guest services
- Supervise train and mentor front office staff to maintain high-quality service standards
- Manage guest check-ins check-outs and inquiries efficiently and professionally
- Handle guest complaints and resolve issues promptly and effectively
- Ensure accurate and timely completion of all front office administrative tasks
- Collaborate with other departments to provide seamless guest experiences
- Monitor and maintain front office inventory and supplies
- Implement and uphold hotel policies and procedures
- Assist in creating work schedules and managing staff performance
- Stay updated on local events and attractions to provide guests with relevant information
Qualifications :
- Saudi nationality is required for this position
- Proven experience in hotel front office operations with at least 2-3 years in a supervisory role
- Bachelors degree in Hospitality Management or related field preferred
- Excellent customer service skills with a professional and friendly demeanor
- Strong leadership and team management abilities
- Exceptional communication skills in both Arabic and English
- Proficiency in hotel management software and computer systems
- Ability to multi-task and work efficiently in a fast-paced environment
- Keen attention to detail and problem-solving skills
- Knowledge of Saudi hospitality standards and cultural norms
- Flexibility to work various shifts including weekends and holidays
- Relevant hospitality certifications are a plus
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
