Hostess
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Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a friendly and professional Hostess to join our team in Jeddah Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
- Greet and welcome guests with a warm friendly demeanor upon their arrival
- Manage reservations and seating arrangements efficiently optimizing available space
- Escort guests to their tables present menus and assist with seating
- Collaborate with waitstaff kitchen and management to ensure smooth operations
- Maintain cleanliness and organization of the reception area and dining section
- Handle phone and online reservations confirming bookings and managing the reservation system
- Provide excellent customer service by addressing guest inquiries and resolving issues promptly
- Stay informed about menu items specials and events to offer accurate information to guests
- Assist in organizing and coordinating special functions during busy periods or events
- Promote special offers and menu items to enhance guest experience and increase revenue
- Adhere to company policies and procedures related to customer service and hospitality
Qualifications :
- At least 1 year of experience in a similar hospitality role
- Excellent customer service skills with a friendly and enthusiastic attitude
- Strong communication skills and proficiency in English
- Cultural sensitivity and awareness with knowledge of local customs in Jeddah Saudi Arabia
- Exceptional organizational and multi-tasking abilities
- Ability to work efficiently in a fast-paced environment
- Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
- Basic math skills for table assignments and reservation management
- Flexibility to work various shifts including evenings weekends and holidays
- Professional appearance and good personal hygiene
- Knowledge of reservation systems (preferred)
- Problem-solving skills to handle guest concerns effectively
- Familiarity with hospitality industry practices and standards
- Team-oriented mindset with a collaborative approach
- Dedication to continuous improvement in service quality
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
