Engineering Manager – AI Voice
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Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Telavox as an Engineering Manager AI Voice
Are you a strategic engineering leader who thrives on building innovative AI products At Telavox we are transforming Unified Communications as a Service (UCaaS) across Europe and investing heavily in AI. We are looking for an Engineering Manager to lead our AI Voice Agent team and help deliver seamless automated high-quality customer interactions for Operators and small-to-medium businesses (SoHo/SME).
This role will be based either at our new HQ in Malmö or in Stockholm.
We combine the reliability of telecom with the agility of SaaS and were growing fast across Europe.
Our Engineering Managers do more than oversee code; they define technical strategy shape architecture mentor teams and ensure solutions deliver measurable business impact.
About the job
As Engineering Manager for AI Voice you will own the technical roadmap and delivery of our AI Voice Agent product. You will ensure the platform is scalable reliable and capable of supporting both internal and Operator-facing deployments. Working closely with Product UX and Commercial teams you will translate business needs into technical solutions while leading coaching and scaling a high-performing engineering team.
Your day-to-day work may include:
Defining and executing the technical strategy and roadmap for AI Voice Agents focusing on high-quality automated interactions
Overseeing platform architecture to ensure scalability reliability and cost-efficiency
Proactively identifying technical risks and driving innovation to integrate continuously evolving AI technologies
Establishing DevOps best practices including automated testing deployment pipelines and performance monitoring
Collaborating on data strategy for training evaluation and continuous improvement of AI Voice performance
Managing mentoring and growing a team of engineers across Fullstack DevOps/SRE Voice AI and prompt engineering
Ensuring efficient sprint execution and timely delivery of features including self-service MVPs
Aligning technical efforts with product UX and commercial priorities and designing AI Voice Agents for wholesalability
About you
You are a hands-on strategic engineering leader who thrives on building scalable high-quality AI products. You can translate complex technical challenges into actionable plans mentor engineers and align teams around shared goals
Key skills and experience were looking for:
5 years leading software or AI/ML engineering teams including hiring performance management and career development
Strong system architecture experience building high-scale highly available services
Proficiency in software engineering best practices including Java programming and API design
Exceptional communication skills and ability to translate technical concepts into business strategy
Experience with cloud infrastructure containerization and DevOps practices
Deep AI/ML expertise including NLP STT/TTS and Conversational AI (preferred)
Familiarity with UCaaS telephony protocols (SIP WebRTC) B2B/Operator solutions and ethical AI practices is a plus
You are proactive structured and ready to lead a team that turns AI innovation into impactful real-world solutions for Telavox and its customers.
Join us at Telavox
Since Telavoxs journey started in 2002 we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator we develop and own our all-in-one communication platform which integrates telephony PBX messaging meetings and contact centers giving businesses a smarter way to connect.
Today were a thriving company with 1.9 billion SEK in revenue and 500 Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
We offer flexible work options and adaptable hours giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply!
At Telavox we dont focus on fitting in; we focus on making room for everyone.
Were always on the lookout for great talent so applications are reviewed continuously. If youre ready to be part of an innovative AI-driven telecom company apply today with your CV and cover letter in English.
For any questions feel free to reach out to Talent Acquisition Partner Ami Faraguna at
Learn more about what we do!
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
Telavox develops world-leading communications platforms with solutions for smart and efficient telephony PBX chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants Telavox contributes to making companies more transparent efficient ... View more
