LiveOps Manager Warhammer 40k

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profile Job Location:

Hamburg - Germany

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Join us as LiveOps Manager on Supremacy:

Warhammer 40k!

At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the our eyes game development is a promise for fun and entertainment thats what we live and aim for!

We are seeking an experienced and data-driven Live Operations (LiveOps) Manager to join our team working on a successful Free-to Play (F2P) mobile strategy this role you will be responsible for planning executing and analyzing all in-game events promotions and content updates designed to drive engagement retention and monetization for our global player base. You will be the champion of the live game experience ensuring a continuous stream of exciting profitable and high-quality content.

YOUR MISSION

Strategy and Planning
  • Develop and own the rolling LiveOps calendar including daily weekly and monthly events sales and content releases aligning with long-term business goals and product strategy.

  • Design plan and execute a comprehensive monetization roadmap (quarterly monthly weekly) that aligns with the games long-term vision and business objectives.

  • Collaborate closely with Product Game Design Marketing and Community teams to ensure a cohesive and impactful live service roadmap.

  • Forecast the performance of live events and promotions setting clear measurable goals for key performance indicators (KPIs) such as Daily Active User (DAU) retention rates conversion and Average Revenue Per Daily Active User (ARPDAU).

Execution and Management
  • Oversee the end-to-end execution of all LiveOps initiatives including content preparation configuration QA and deployment using internal tools and external platforms.

  • Monitor the live service and event performance in real-time rapidly identifying and reacting to issues anomalies or opportunities to optimize outcomes.

  • Coordinate asset delivery and messaging with creative and marketing teams to ensure timely and compelling communication of LiveOps to players.

Analysis and Optimization
  • Conduct deep analysis on the performance of all executed events and sales generating actionable insights and post-mortem reports.

  • Utilize A/B testing methodologis to optimize event mechanics and content presentation.

  • Proactiviely identify opprtunities for new features conten or improvements based on data analysis player feedback and competitive intelligence.

Cross-functional Collaboration
  • Act as the primary point of contact for all LiveOps execution questions and dependencies across the organization.

  • Maintain strong communication with the Customer Support team to address high-priority player issues related to live events quickly and effectively.

YOUR PROFILE

  • 3 years of experience in LiveOps Product Management or Growth Marketing withing the F2P (mobile) gaming industry.

  • Proven track record managing complex high-velocity LiveOps calendars for an F2P title preferably a strategy or mid-core game.

  • Proficiency in game data analysis tools (e.g. Tableau SQL Amplitude etc.) and a strong ability to translate rwa data into strategic recommendations.

  • Deep understanding of F2P monetization models virtual economies and player segmentation principles.

  • Exceptional organizational skills with the ability to manage multiple concurrent projects and deadlines in a fast-paced environment.

  • Strong verbal and written communication skills capable of presenting complex data and strategies clearly to technical and non-technical stakeholders.

  • A strong passion for games and a deep intuition for what makes a strategy game engaging and profitable.

  • Comfortable with ambiguity and able to make high-impact decisions under pressure.

Nice-to-have abilities to impress us
  • Experience working on a globally launched game with multiple languages/regions.

  • Direct experience with CRM or in-game messaging platforms.

  • Prior experience as a game designer or product manager focused specifically on feautres like events battle passes or monetization systems.

Why Youll Love Working With Us

A Global Team A Shared Purpose

Our strength lies in our diversity. With over 30 nationalities represented across our two locations were united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique our perspectives our stories and the paths that led us here.

Work Your Way

Whether youre crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun we support flexible hybrid work models that empower you to do your best work wherever you are.

Grow With Us

At Twin Harbour your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step whether youre deepening your expertise or branching into new disciplines. We invest in your growth with language courses e-learning platforms and support for conferences and training.

Were Human First

We believe that great teams are built on trust respect and good humor. From game nights to casual drinks quiz nights and karaoke we dont just work together we connect play and support each other like a true crew.

Join Twin Harbour Interactive

Where Strategy Meets Vision.

Twin Harbour Interactive is a global strategy game powerhouse shaping the future of long-term multiplayer gaming. With offices in Hamburg and Malta we design strategy games that bring people together across borders and generations.

Whether youre an expert tactician or an imaginative world-builder theres a place here for you to grow thrive and leave your mark.

Join us as LiveOps Manager on Supremacy: Warhammer 40k!At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the our eyes game development is a promise for fun and entertainment thats what we live and aim for!We are seeking an ...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Employee Evaluation
  • Management Experience
  • Math
  • Employment & Labor Law
  • Sanitation
  • Leadership Experience
  • P&L Management
  • Mentoring
  • Supervising Experience
  • Restaurant Management

About Company

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We're on a mission to create unforgettable strategy experiences. If you're curious, collaborative, and driven by impact, we’d love to meet you.At Twin Harbour Interactive, you'll step into a creative, collaborative environment where your ideas help shape the future of long-term strate ... View more

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