OPO Hospital Services Specialist 2 (H)

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The Life Alliance Organ Recovery Agency is currently seeking a full time OPO Hospital Services Specialist 2. The OPO Hospital Services Specialist 2 creates and implements strategic efforts in assigned hospitals for the purpose of facilitating organ and tissue donation. Through the ongoing assessment of hospital performance data the OPO Hospital Services Specialist 2 builds a knowledge base of each hospitals donor potential staff functions and processes. The OPO Hospital Services Specialist 2 develops strong working relationships at all levels with hospital clients determine needs relative to the donor process create invested donation advocates and implement action plans to maximize donation.

CORE JOB FUNCTIONS

• Develops and coordinates programs with medical service providers in order to improve the hospitals competitive position

• Assists appropriate staff when needed in the procurement of any needed medical records or information pre or post recovery i.e. x-rays and EMS runs

• Educates the pre-hospital care provider community in order to keep them informed of the changes in the standards of care they are required to deliver market the hospital full ranges of services to the provider community and develop a stronger relationship between the hospital and these providers

• Acts as customer service liaison between the hospital and service providers with the objective of establishing and strengthening relationships as well as increasing the number of patients that these services bring to the hospital

• Develops and coordinates marketing and educational programs aimed at promoting and increasing the full range of services within area hospitals

• Maintains hospital referral base and implements strategies aimed at increasing and improving performance outcomes in all hospital services

• Sustains relationships with referring physicians and nursing staff and initiates changes in practice to increase the quality of the hospital services

• Establishes multi-disciplinary councils to develop standards of practices that will optimize outcomes

• Participates in collaborative hospital committees departmental/administrative meetings in assigned hospitals

• Performs public and professional education or other hospital development functions on an as-needed basis

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelors degree in relevant field

Experience:

Minimum 2 years of relevant experience

Knowledge Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings nights and weekends as necessary.

• Skill in collecting organizing and analyzing data.

• Proficiency in computer software (i.e. Microsoft Office).

Accountabilities (For Non-exempt Employees Include Percent of Effort):

• Develops and coordinates programs with medical service providers in order to improve the hospitals competitive position

• Assists appropriate staff when needed in the procurement of any needed medical records or information pre or post recovery i.e. x-rays EMS runs etc

• Educates the pre-hospital care provider community in order to keep them informed of the changes in the standards of care they are required to deliver market the hospital full ranges of services to the provider community and develop a stronger relationship between the hospital and these providers

• Acts as customer service liaison between the hospital and service providers with the objective of establishing and strengthening relationships as well as increasing the number of patients that these services bring to the hospital
  Develops and coordinates marketing and educational programs aimed at promoting and increasing the full range of services within area hospitals

• Maintains hospital referral base and implements strategies aimed at increasing and improving performance outcomes in all hospital services

• Sustains relationships with referring physicians and nursing staff and initiates changes in practice to increase the quality of the hospital services

• Establishes multi-disciplinary councils to develop standards of practices that will optimize outcomes

• Participates in collaborative hospital committees departmental/administrative meetings in assigned hospitals

• Performs public and professional education or other hospital development functions on an as-needed basis

• Other duties as assigned

Knowledge Skills and Abilities:

• Solid computer skills

• Excellent written and verbal communication skills

• Strong interpersonal skills; ability to collaborate well with others

• Must be able to work in a hospital setting and on a flexible schedule

• Maintains a courteous receptive atmosphere for patients public and other staff throughout the organization

• Ability to work in a high volume environment and provide effective and efficient clinical and customer services to members and providers

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Qualifications

Education Requirements (Essential Requirements):

• Bachelors degree

Work Experience Requirements (Essential Requirements):

• One year of relevant work experience

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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