Business Systems Analyst Global Wealth Engineering Technology

Requisition ID: 235638

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

The Global Wealth Engineering Technology team is seeking an experienced Business Systems Analyst (BSA)to play a critical role in shaping end-to-end business journeys and translating complex business needs into clear actionable requirements. This role is focused on deep business understanding story and journey mapping and stakeholder alignment ensuring solutions are designed around real user needs and deliver measurable business value.

You will work closely with business leaders product partners and delivery teams to define the why and what behind initiatives while partnering with technical Business Analysts and engineering teams to bring those outcomes to life.

Business Analysis & Journey Mapping

• Lead discovery activities to understand business objectives user needs and pain points across wealth management journeys.
• Create and maintain end-to-end customer and advisor journey maps that highlight opportunities dependencies and value drivers.
• Decompose complex business problems into clear themes epics and user stories with well-defined acceptance criteria.

Story Mapping & Requirements Definition

• Facilitate story-mapping workshops to align stakeholders on scope sequencing and incremental value delivery.
• Translate business outcomes into structured functional requirements user stories and process flows.
• Ensure requirements remain aligned to strategic objectives throughout delivery.

Stakeholder Engagement & Communication

• Act as a trusted partner to business stakeholders product owners and leadership teams.
• Lead working sessions design discussions and decision forums to drive alignment and clarity.
• Clearly communicate trade-offs impacts and dependencies in business terms.

Process Optimization & Change Enablement

• Analyze existing business processes to identify inefficiencies risks and improvement opportunities.
• Support the design of future-state processes that improve client advisor and operational experiences.
• Contribute to change management by ensuring business readiness clear documentation and stakeholder buy-in.

Delivery Support & Operational Awareness

• Partner with technical analysts and delivery teams to ensure business intent is accurately reflected in solutions.
• Support incident and production issue discussions by providing business context impact assessment and prioritization input.
• Assist in identifying recurring issues and opportunities for process or experience improvements.

Business & Domain Expertise

• Strong experience as a Business Systems Analyst or Business Analyst in complex enterprise environments.
• Solid understanding of wealth management financial services or regulated industries (preferred).

Journey & Story Mapping

• Proven experience with customer journey mapping story mapping and value-driven backlog design.
• Ability to think holistically across channels systems and user personas.

Analytical & Problem-Solving Skills

• Ability to break down ambiguous problems into structured insights and actionable outcomes.
• Strong critical thinking with a focus on delivering business value.

Communication & Facilitation

• Excellent written and verbal communication skills with the ability to tailor messages to executive and operational audiences.
• Experience facilitating workshops working sessions and cross-functional discussions.

Delivery & Ways of Working

• Experience working in Agile / Scrum environments.

Comfortable partnering with technology teams while remaining grounded in business outcomes rather than technical implementation.

Whats in it for you

• Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses cross-functional development opportunities and tuition assistance.
• Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.