Sales and Customer Support Coordinator

Sales and Customer Support Coordinator

Job no:
Work type: Full Time
Location: Sydney - West

Role Details

Based at our Ingleburn site and reporting to the Head of Sales Plastics ANZ this role supports the sales team by managing customer enquiries coordinating sales activity and owning a small portfolio of SME accounts. Youll work closely with customers and internal teams to ensure expectations are met while helping drive sales performance and customer growth.

Youll be hands-on across sales systems and tools supporting proposals presentations NPD activity and customer projects. This role plays a key part in maintaining strong customer relationships managing the sales pipeline and ensuring accurate reporting and follow-through on actions across the business.

What You Will Bring

• Experience in a customer service customer support or sales role ideally within manufacturing or packaging industries
• Strong relationship-building skills with a customer-first mindset
• Ability to manage SME accounts and support business development activity
• Strong organisational skills with the ability to manage competing priorities in a fast paced environment
• Confidence working with CRM systems sales tools and reporting
• Experience preparing sales presentations proposals or customer collateral
• Problem-solving mindset with a collaborative approach
• Clear communication and stakeholder engagement skills

What Youll Love When You Join Us

• A varied role combining sales support and account management
• Exposure to customers NPD activity and cross-functional projects
• Working closely with an experienced national sales leadership team
• Employee Assistance Program (EAP)
• Discounted health insurance and exclusive banking offers
• Purchased annual leave options
• Paid parental leave and keep-in-touch days
• Novated lease and salary sacrifice arrangements

About Visy

Visy is powering the circular economy closing the loop between packaging remanufacturing and recycling. Over 75 years weve grown to 7000 employees and 150 global operations predominately in Australia and New Zealand.

We believe materials are not recycled until theyve been made into new products. We collect and sort recyclable materials like paper cardboard glass plastics and metals from households and businesses and locally remanufacture them back into new sustainable packaging. From cardboard boxes water bottles and jam jars to food and beverage cans we are using recycled content to power Australia and New Zealands food and beverage packaging industry.

Ready to make a difference Apply now and be a key player in shaping our future!

These roles are only open to candidates currently residing in Australia with full working rights.

You will be required to meet Visys employment criteria which will include a criminal history check.

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Advertised: 17 Dec 2025 AUS Eastern Daylight Time
Applications close: