Sr. Internal Support Engineer
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Job Summary
Title: Sr. Internal Support Engineer
Reports to: Internal Support Manager
Location/Type: London UK / Onsite
Atlas Technicas mission is to shoulder IT management user support and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016 we have grown 100% year over year since inception through our uncompromising focus on service.
We value collaboration culture client satisfaction efficiency accountability and a growth mindset. We are looking for people who can thrive in and contribute to Atlas culture while putting the customer first.
We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.
You will be working with the Atlas internal infrastructure team to support internal systems including Azure AVD Endpoint infrastructure Entra ID Intune MS Defender and Atlas VOIP system.
Responsibilities:
- Minimum 10 years of IT experience/administration
- Strong verbal and written communication skills
- Advanced PowerShell skills including scripting
- End User Support / Desktop Support: Windows 10/11 Microsoft Office desktop and mobile device troubleshooting
- Support of primarily Microsoft 365 stack (Exchange Online SharePoint Online Intune Entra ID)
- Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory Group Policy and Domain Controllers
- Support/use of ConnectWise Manage and ScreenConnect
- Experience in data and platform migrations; e.g. Email security migration VOIP migration on-prem/hybrid to cloud migrations
- Experience taking projects/deployments from proof-of-concept to production
Desirable Qualities:
- Experience working in an MSP environment
- Administration and use of RMM agents/tools
- Exposure to/ability to support workloads in Azure or AWS
- Experience with vendors such as Atlassian AFI Mimecast and 1Password
- Experience with Azure Virtual Desktop
- Experience with cybersecurity solutions such as Cavelo ThreatLocker and MS Defender
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Senior IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
Position Name: Jr. Systems EngineerReports to: Client Technology ManagerLocation/Type: Client/Dedicated On-Site, Stamford, CTType: Full-Time Hourly, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds a ... View more
