Workplace Technician

Cohesity is the leader in AI-powered data security. Over 13600 enterprise customers including over 85 of the Fortune 100 and nearly 70% of the Global 500 rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business the companys solutions secure and protect data on-premises in the cloud and at the edge. Backed by NVIDIA IBM HPE Cisco AWS Google Cloud and others Cohesity is headquartered in Santa Clara CA with offices around the globe.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design and our culture.

Want to join the leader in AI-powered data security

The Workplace Technician ensures smooth day-to-day operations across our offices by managing facilities mailroom services vendor coordination and workplace support. This role is hands-on and customer-focused helping create a safe efficient and welcoming environment for employees and visitors.

HOW YOULL SPEND YOUR TIME HERE:

• Facilities & Maintenance: Coordinate repairs liaise with vendors and building management and organise preventive maintenance plans.
• Moves & Space Planning: Support minor office moves furniture assembly MAC (Moves Adds Changes) and space reconfigurations.
• Access & Security: Manage access control systems and visitor registration processes.
• Mailroom & Shipping: Handle all incoming and outgoing mail for EMEA sites including scanning logging and redirecting; oversee courier services (e.g. DHL) and shipments of gifts merchandise and sensitive documents.
• Event & Meeting Support: Assist with logistics for internal meetings celebrations and external visitors including catering AV and room set-up.
• Vendor Management: Coordinate food & beverage janitorial and other service providers to ensure SLAs and service standards are met.
• Inventory & Supplies: Maintain office supply inventory and ensure timely restocking.
• Financial Support: Partner with Workplace Management on budgets expense tracking PO creation invoice processing and accruals.
• Communications & Signage: Monitor and update digital signage and office communication boards.
• Workplace Requests: Address and resolve service requests promptly providing hands-on support to employees.
• Continuous Improvement: Assist with office renovations improvement projects and initiatives that enhance workplace culture and operational excellence.
• Technical Support:
  • Troubleshoot and maintain workplace technology systems
  • Support video conferencing setups and ensure AV systems function smoothly during meetings and events.
  • Monitor IoT-enabled devices for building systems (lighting HVAC) and escalate issues as needed

WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• Experience: 5 years in workplace operations facilities coordination or a similar role.
• Skills:
  • Strong organisational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Attention to detail and proactive problem-solving.
  • Customer service orientation with a positive professional attitude.
• Technical Knowledge:
  • Proficient understanding of building systems (HVAC electrical plumbing).
  • Familiarity with AV systems video conferencing tools and workplace technology platforms (ServiceNow Envoy Microsoft Office Slack Zoom).
  • Ability to troubleshoot minor IT and connectivity issues in collaboration with IT teams.
• Physical Requirements: Ability to lift up to 20 kg and move office equipment as needed.
• Other:
  • Ability to work independently and as part of a team.
  • Professionalism and discretion in handling confidential information.
  • Adaptability in fast-changing environments.
  • Alignment with our RADIO values (Respect Authenticity Deliver Innovation Customer Obsession).

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.