flex Analyst, Sales Data

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

This is a temporary role.

The Flex Analyst Sales Data brings together knowledge of field processes and best practices to support initiatives impacting the group meetings & events segment and provides business support to our associates as it relates to group distribution & group digital products. This role supports the Global Group Distribution team with execution of updates to documentation including but not limited to business process documents knowledge articles training and job aids. The Analyst Sales Data will also support project work such group distribution and group digital product activation as well as provide administrative support to the Global Group Product & Distribution team in preparation Marriotts Digital and Technology Transformation (MGP).

CANDIDATE PROFILE

Education and Experience Required

4-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major

1 years relevant professional experience in sales and catering event management group rooms management or revenue management

3 years relevant professional experience in sales and catering event management group rooms management or revenue management

Proficient with Microsoft Office suite of products to create and edit documents especially in Excel and PPT

Education and Experience Preferred

Experience working in Siebel (CI/TY SFAWeb)

Experience working in Empower Sales One Yield MARSHA HPP EPIC.

Knowledge of ServiceNow (Marriott Service Portal)

Experience with Smartsheet templates and forms

Lodging/hospitality industry experience across multiple brands

CORE WORK ACTIVITIES

Group Distribution & Group Product Support Activities

Audits organizes and updates support resources including but not limited to Knowledge articles MGS pages the SOP database training and job aids. This may include testing screen captures verifying links and updating verbiage as well as cataloging resources available.

Assists with effective tracking of technology and business process gaps and enhancements for accountability and resolution

Supports tasks related to instant book product setup auditing channel set up content and more.

Provides support with reviewing and acting on Marriott Service Portal escalated tickets as needed

Monitors the Group Distribution related inboxes and supports global associates as needed

Attends and participates in all relevant meetings

Takes initiative when needed and works with minimal supervision

Collaborates with internal partners and stakeholders to support business/initiative strategies

Maintains positive working relationships with internal customers and department leaders

Maintaining Goals

Submits reports in a timely manner ensuring delivery deadlines are met.

Promotes the documenting of project progress accurately.

Provides input and assistance to other teams regarding projects.

Managing Work Projects and Policies

Manages and implements work and projects as assigned.

Generates and provides accurate and timely results in the form of reports presentations etc.

Analyzes information and evaluates results to choose the best solution and solve problems.

Provides timely accurate and detailed status reports as requested.

Demonstrating and Applying Discipline Knowledge

Provides technical expertise and support to persons inside and outside of the department.

Demonstrates knowledge of job-relevant issues products systems and processes.

Demonstrates knowledge of function-specific procedures.

Keeps up-to-date technically and applies new knowledge to job.

Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone in written form e-mail or in person in a timely manner.

Demonstrates self-confidence energy and enthusiasm.

Informs and/or updates leaders on relevant information in a timely manner.

Communicate results issues and accomplishments clearly and effectively

Manages time effectively and conducts activities in an organized manner.

Presents ideas expectations and information in a concise organized manner.

Uses problem solving methodology for decision making and follow up.

Performs other reasonable duties as assigned by manager.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

DescriptionThis is a temporary role.The Flex Analyst Sales Data brings together knowledge of field processes and best practices to support initiatives impacting the group meetings & events segment and provides business support to our associates as it relates to group distribution & group digital pro...