Member Experience Specialist II, Branches

Cambridge, MA - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Posting Description

MEMBER EXPERIENCE SPECIALIST II BRANCHES Credit Union is a first point of member contact for branch online or Contact Center and offers member information assistance and solutions addressing financial needs and challenges via email phone or written correspondence.

The full job description is available here:

Job Requirements

REQUIRED: High school diploma or equivalent certificate of education; a minimum of three years of experience; great communication skills and patience and leadership skills to resolve complicated member issues; and be fully versed in all our products and services and able to effectively cross-sell. PREFERRED: One or more years of experience with financial services cash handling credit card transactions and balancing.

12/17/2025

Required Experience:

Posting DescriptionMEMBER EXPERIENCE SPECIALIST II BRANCHES Credit Union is a first point of member contact for branch online or Contact Center and offers member information assistance and solutions addressing financial needs and challenges via email phone or written correspondence.The full job desc...