Data & Analysis Assistant
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The post is based in Transport Scotlands Concessionary Travel Unit (CTU) within the Bus Concessionary and Active Travel (BCAT) Directorate. CTU was established to undertake and oversee the:
- Operation and payments of the concessionary travel schemes
- Operation and payments of various operator grants and incentives
The post is within the busy Product Data and Analysis Team which manages the systems used to deliver the Concessionary Travel schemes and grants and analyses data to ensure data accuracy and system stability. The post holder will play a key role in supporting and maintaining the Units intelligence and operational analysis capability.
Ideally the post holder will be experienced in working in an analytical environment which supports operational delivery and managing large data sets. They should also have the ability to make informed decisions based on their own initiative and judgement manage time and changing priorities show close attention to detail and understand when to escalate issues appropriately.
Monitor and appropriately action items received in the team mailbox including the processing and analysis of a series of received scheduled reports. React quickly to internal queries and those to support official correspondence such as Parliamentary Questions and Ministerial Communication.
Work closely with various external stakeholders (eg Police Scotland and Local Authorities) to deliver the teams outward service provision in relation to data in accordance with Data Protection guidelines.
Use the analytics platform and a number of bespoke internal databases and Microsoft Excel to analyse investigate and interpret transactional and numerical data. Identify patterns trends and anomalies to support the unit with general reporting requests from internal and external colleagues as required.
Draw on output knowledge and experience from the various databases used to make evidence based decisions and support new analysis processes.
Analyse investigate and process intelligence received utilising reporting functionality to assist in evidence gathering in relation to any misuse of the schemes. Liaise with Local Authorities and any other relevant stakeholders when investigating card usage and/or misuse.
Liaise with various teams in the Unit to provide support in testing of any new systems updates and in relation to new Schemes/products/cards/equipment as they are introduced.
Responsibilities
- Able to source validate and analyse a range of relevant information and data (using data tools like Excel) and then present it to inform decision making.
Uses data to regularly evaluate delivery performance (e.g. dashboards) and to highlight trends or risks which could impact service delivery or stakeholders.
Ensures team handles data securely and manages data security in line with all legal and organisational requirements.
- Communicating and Influencing - Level 2
- Working Together - Level 2
- Delivering at Pace - Level 2
- Making effective decisions - Level 2
Please see ourcandidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
Qualifications
About Us
Transport Scotland is the national transport agency seeking to deliver a safe efficient cost-effective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers with a budget of over 4 billion per year. Transport is a vital feature of the Scottish Governments focus on increasing sustainable economic growth and transport investments and policies have major impacts on the economy people and the environment.
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of theUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of the UK Civil Service we uphold theCivil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for please contact us.
You will require to be office based twice per week.
Security checks
Successful candidates must complete the Baseline Personnel Security Standard (BPSS) before they can be appointed. BPSS is comprised of four main pre-employment checks Identity Right to work Employment History and a Criminal Record check (unspent convictions).
You can find out more about BPSS on the UK Government website or read about the different levels of security checks in our Candidate Guide.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment todiversityand how we offer and supportrecruitment adjustmentsfor anyone who needs them.
Further information
For further information on this vacancy please contact Erin Gent by email at
Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.
Read ourCandidate Guidefor further information on our recruitment and application processes.
Apply Before: 18th January 2026 (23:59)
Required Experience:
Junior IC
Key Skills
- Bluetooth
- Communication
- Drafting
- Driving
- Fire And Safety Engineering
- Administration Support
