Switchboard Operator
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures.
- Handle any guest complaints and/or remarks; provides a response as soon as possible
- Handle phone calls and forward any messages received for the guest.
- Record and give wake-up calls.
- Utilizes correct process and procedure when you are handling the confidential guest information.
- Take down and relay messages.
- Keep abreast of new trends in telephone systems.
- Promotes the range of services offered by the hotel to increase sales.
- Promotes the loyalty programme adapting the sales pitch to suit the guests needs.
Qualifications :
- Confident ambitious and self-motivated individual.
- Fluent in the local language; business English
- Excellent communication and organizational skills and a good team player
- Ability to be both proactive and reactive
- Excellent organizations skills and ability to find solutions
- Able to cope with the pressures of a very busy environment
Additional Information :
Prior experience working with Opera or a related system
Fluency in English additional languages are a plus.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Forklift
- Calipers
- Basic Math
- Heavy Equipment Operation
- Math
- Packaging
- Mechanical Knowledge
- Paving
- Fireworks
- Clamp Truck
- Excavator
- Manufacturing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
