Field Service Engineer Image Guided Surgery (IGS) Barcelona
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for an additional team member to join our technical customer support team. As a Field Service Engineer you are responsible for providing outstanding service to our customers and achieve this thanks to your extensive technical knowledge.
As a Brainlab service professional you are the face to the customer ensure that customer equipment is installed maintained and serviced and that the clinical staff receives professional technical assistance. Being part of a team for our new and revolutionary product line you have the opportunity to grow within our company.
You are working independently from your home office ideally located in Barcelona.
Main responsibilities will include:
- Install new Brainab devices and software in hospitals
- Install SW/HW upgrades
- Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests in specified time
- Perform Troubleshooting independently
- Repair systems/devices and minimize down time
- Complete every installation or service assignment quickly and efficiently
- Plan organize and implement all service assignments conscientiously and independently following the directive from the Support Manager
- Perform mandatory administrative tasks accurately
- Document performed services according to Brainlab policies
- Provide ideas and innovation to improve current products provide sustainable input for continued engineering
- Keep customers up-to-date regarding open requests maintain good customer relationship and deliver high level customer service
- Maintain good and efficient communication between customers colleagues and superior
Qualifications :
- Engineering Degree or Grado Superior de Electromedicina Clínica
- Good knowledge in the area of computer and network technologies
- Strong analytical troubleshooting and problem solving skills
- Highly motivated and customer oriented personality as well as the ability to prioritize tasks and work self sufficiently
- Excellent organization and time management skills ability to manage several work streams simultaneously
- Ability to work well individually and in a team environment
- Excellent communication skills in English and Spanish
- Willing to travel extensively (80%)
- Necessary to possess a valid driving license
Additional Information :
- A mutually-supportive international team
- Meaningful work with a lasting impact on medical technology
- Company car cell phone laptop - also for private use
- Flexible working hours as well as homeoffice
- Regular after work team and company events
- Comprehensive training and continuing education opportunities
Ready to apply We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Sophia Pollok
Remote Work :
No
Employment Type :
Full-time
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.Serving physicians, medical professionals and patients i ... View more
