Privilege Cloud Consultant

São Paulo - Brazil

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

The Security Services Consultant will own manage and support customers in deploying CyberArk Privilege Access Management this role the Security Services Consultant will collaborate with customers to kick off their transition project provide support in planning managing technical activities and handle post-transition discussions and activities. The goal is to ensure a seamless deployment foster a positive customer experience and outcome and enable customers to continue and grow with CyberArk solutions.

The Security Services Consultant will be responsible for customers delivery and ongoing success and will accompany them throughout all stages of the deployment life cycle. This includes planning deploying integrating providing technical assistance expanding and securing the customers environment using the solution as well as setting the customer up for success with CyberArks Privilege Access Management solutions (Self-Hosted and/or SaaS).

Responsibilities:

Lead enterprise deployments of CyberArks solutions through their full life cycle

Design and architect solutions to meet the needs of CyberArks customers

Work directly with the customer to deploy and configure CyberArk Privilege Access Management (PAM) solutions in the customers environment

Serve as the primary point of contact during the planning deployment and post-implementation stages

Conduct discovery and planning workshops to gather requirements and define success criteria

Provide technical documentation deployment summaries and knowledge transfer

Collaborate with internal teams (Services Support PM and R&D) to escalate and resolve complex issues

Participate in post-deployment support and optimization engagements

Assist customers through CyberArk product migrations (Self-Hosted to Self-Hosted or Self-Hosted to SaaS)

Ability to work off-hours periodically to support customers during scheduled maintenance windows for system upgrades/migrations

Receive and appropriately resolve customer issues and escalations while establishing correct expectations

Act as a subject matter expert to guide customers through both Privilege Access Management and security best practices aimed at rapid risk reduction

Processing and analyzing customer and product usage for the benefit of both customers and CyberArk

#LI-IR1

Qualifications :

4 years of experience deploying CyberArk or equivalent PAM solutions.

7 years of professional work experience as part of an enterprise software company or systems integrator

Proficiency in English and Spanish (written and verbal) required

Proficiency in Portuguese (written and verbal) is a nice-to-have

Strong understanding of Identity and Access Management (IAM) network security and cloud infrastructure (AWS/Azure)

Eagerness to learn other products in the CyberArk product suite as needed

Experience setting up and installing enterprise software on Windows and Unix platforms

Experience with CyberArk migrations Self-Hosted to Self-Hosted and/or Self-Hosted to Privilege Cloud (nice to have)

Experience with Active Directory and IDP systems

Excellent communication and client-facing skills

Excellent organizational skills with the ability to manage and prioritize multiple projects in a fast-paced environment

Ability to anticipate risks and react to devise solutions

Security or similar security certifications are preferred

Passion for cybersecurity and continuous learning

Additional Information :

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion creed sex sexual orientation gender identity national origin disability or protected Veteran status.

Remote Work :

Yes

Employment Type :

Full-time