Service Delivery Lead (DV Security Clearance)

Position Description:

At CGI youll play a pivotal role in delivering a high-impact large-scale infrastructure and application integration programme for a key Defence client. This role sits at the heart of delivering complex service and delivery solutions that enable mission-critical outcomes. Youll take ownership of delivery activity lead expert workstreams and collaborate across teams and partners to drive measurable success. Supported by a culture that values accountability creativity and collaboration youll have the opportunity to influence strategic decisions strengthen client outcomes and help shape the future of secure resilient digital services.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary excellent pension private healthcare plus a share scheme (3.5% 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open friendly community of experts. Well train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme you will need to hold the highest level of UK Security Clearance. This role is based 5 days a week on site near Reading.

Your future duties and responsibilities:

In this role you will lead the technical delivery management of a complex Defence project. You will oversee service and delivery solutions across a large-scale infrastructure and application integration programme. You will manage multiple workstreams led by specialist SMEs ensuring delivery aligns with contractual commercial and operational objectives. Working closely with clients and suppliers you will take ownership of service outcomes drive continuous improvement and ensure robust transition into service.

You will be supported by a collaborative environment that enables you to innovate take accountability for delivery decisions and grow your leadership capability while contributing to secure high-value outcomes for Defence.

Key responsibilities:

Lead & coordinate technical delivery management

Own & govern service (run) and delivery solutions end to end

Manage & integrate multiple SME-led workstreams

Drive strong client & supplier relationships across complex ecosystems

Oversee contract commercial and service performance commitments

Ensure effective delivery across hybrid programme models

Required qualifications to be successful in this role:

You will bring strong experience in Defence or enterprise-scale programmes with a proven ability to lead complex service and delivery initiatives manage commercial relationships and deliver outcomes in secure environments.

Essential qualifications:

Extensive experience within Defence and enterprise business systems

Proven project and service delivery leadership on large programmes

Demonstrable experience supporting or leading large bid activity

Strong contract and commercial management capability

Proven client and supplier relationship management skills

Experience working within secure environments

Experience of hybrid delivery approaches including Agile

#LI-SB2

Skills:

• Bid Management
• Delivery Management
• Project Management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.