Consultant

Cambridge - UK

Monthly Salary: £ 30000 - 40000

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Consultant

Salary: 30000 to 40000 depending on experience

Location: Hybrid client-site onboarding home working and office-based in Pampisford

Role Type: Permanent

A growing UK-based software company is looking for a Consultant to join its customer delivery team. The business develops cloud-based software that helps professional services organisations work more efficiently.

This is a hands-on customer-facing role focused on onboarding new clients migrating existing customers to new platforms and ensuring long-term success through best-practice guidance and process optimisation.

The Role

The Consultant plays a key role in customer success and business growth. You will lead software implementations deliver training manage migrations and act as a trusted advisor throughout the customer journey. You will also represent the voice of the customer internally working closely with Product Support Customer Success and Sales teams to ensure a smooth and consistent experience.

The role includes time spent on-site with clients for onboarding alongside home and office-based working.

Key Responsibilities

Lead customer onboarding from kickoff to go-live

Manage customer migrations to new software platforms

Deliver engaging training sessions both remotely and in person

Build strong trusted relationships with customers

Provide best-practice advice to improve processes and system usage

Translate complex challenges into clear structured solutions

Act as a customer advocate sharing feedback and improvement ideas internally

Collaborate across teams to ensure seamless handovers and customer satisfaction

Manage your own workload documentation and deadlines

About You

Customer-focused with a genuine desire to deliver great outcomes

Confident professional and comfortable working directly with clients

Excellent communicator able to simplify complex topics

Well organised and able to manage multiple priorities

Proactive curious and keen to continuously improve

Comfortable working in a fast-paced environment

Happy working both on-site and remotely

Desirable

Experience with SaaS or cloud-based software

Knowledge of SQL or relational databases

Ability to work with data sets or automation tools

Experience delivering customer-facing projects or implementations

Background in professional services environments

Whats on Offer

Salary circa depending on experience

Hybrid working model with client-site home and office-based work

Supportive collaborative team environment

Opportunity to make a real impact on customer success

Strong development and progression opportunities

If you are interested in the role of Consultant and feel that you have the relevant experience please contact your Recruitment Partner Lisa Logan at Unicorn Resourcing on or email

If this job isnt exactly right for you but youre looking for something new please contact us for a confidential career discussion.

Resourcing Limitedis acting as an Employment Agency in regard to this Permanentopportunity.

Required Experience:

Contract

ConsultantSalary: 30000 to 40000 depending on experienceLocation: Hybrid client-site onboarding home working and office-based in PampisfordRole Type: PermanentA growing UK-based software company is looking for a Consultant to join its customer delivery team. The business develops cloud-based softwa...