Troubleshooter DSPUSP

Johnson & Johnson

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profile Job Location:

Leiden - Netherlands

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Pharmaceutical Process Operations

Job Category:

Business Enablement/Support

All Job Posting Locations:

Leiden South Holland Netherlands

Job Description:

About Innovative Medicine

Ourexpertisein Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at are searching for the best talent for a Troubleshooter (16/7 shift) to be in Leiden NL!

Purpose: The troubleshooter group is part of the Process Support team and is mainly responsible for second line support when production issues occur. The group is also involved in investigations and solving recurrent issues. This job is performed in a 16/7 shift with active beeper responsibilities during night shift according to the pre-determined schedule.

Important: This posting covers two teams: Upstream Processing (USP) and Downstream Processing (DSP). We have 2 open positions for USP and 1 for DSP but we are using a single joint posting for both.


Your CV will be evaluated against the requirements of the role. If suitable during the initial screening call you will be asked to confirm your preferred area (USP or DSP). From that point onward you will be considered only for the area you select you will not be in process for both.

As a troubleshooter you will:

Be part of the Process Support department and ensure the second line troubleshooting for the shift to ensure flow in the production process to minimize the downtime on the shopfloor. Examples of the activities are:

  • Give advice during a technical disturbance
  • Give advice/ solve Delta-V issues
  • Give advice/solve system issues
  • Give advice on how to deal with unforeseen circumstances.

Next to the troubleshooting (as a primary role) the troubleshooter supports with the following:

  • Formal investigation processes to ensure product quality compliance and process flow.
  • Helps with updating procedures based on compliance and results of internal investigations.
  • Supporting with introduction of new systems
  • Support in optimizing processes for OBP shift and ES
  • Applies LEAN tools to optimize troubleshooting specific processes and reduce recurrences
  • Data request supporting investigations

Requirements and skills:

  • A relevant MBO-3 degree with at least 3 years relevant experience or relevant HBO/WO education with at least 2 years of experience.
  • Experience with Up- and/ or downstream production processes and equipment
  • The levels of computer proficiency are intermediate level for MS office entry level for data analysis and specialist level for business applications.
  • Affinity for production equipment and automation systems (e.g. DeltaV).
  • Able to work in a high-quality environment (GMP)
  • Must possess problem-solving skills and capable of identifying issues. Well considered decision making
  • Positive attitude proactivity decisive flexibility and organized with an ability to work individually and in a team.
  • Ability to work on a shift 16/7 shift and on-call roster
  • Basic LEAN knowledge
  • Good command of English (spoken and written). Good command of Dutch (spoken and written) preferred.

Salary:

The expected gross base salary for this role is between 38300.00 and 61410.00 and includes 8% holiday allowance.

In addition to base pay we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location where the actual amount is based on the employees and companies performance of the previous calendar year or sales commissions. Moreover we offer vacation days parental leave for a minimum of 12 weeks bereavement leave caregiver leave volunteer leave well-being reimbursement programs for financial physical and mental health. We also offer service anniversary and recognition awards and subject to the terms of their respective plans employees - and in some locations eligible dependents - can participate in several insurance plans. For more information visit Employee benefits Supporting well-being & career growth Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.

At Johnson & Johnson we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear fair and respectful of your time.

Hereswhat you can expect:

  • Application review:Wellcarefully review your CV to see how your skills and experience align with the role.

  • Getting to know you:Iftheresa good matchyoullbe invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.

  • Staying informed:We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.

  • Final steps:For successful candidates you will need to complete country-specific checks before starting your new role.Wewillhelp guideyouthroughthese.

Finally at the end of the processwellinvite you to share feedback ina short survey your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson.Wereexcited to learn more about you and wish you the best of luck in the process!#RPOEMEA

Required Skills:

Downstream Processing Upstream Processing

Preferred Skills:

Accountability Agile Manufacturing Analytics Dashboards Chemistry Manufacturing and Control (CMC) Communication Data Compilation Data Savvy Gap Analysis Good Manufacturing Practices (GMP) Industry Analysis Operational Excellence Pharmaceutical Industry Plant Operations Process Optimization Process Oriented Project Administration Regulatory Compliance
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...
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Key Skills

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About Company

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About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more

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