CT Labor Department Federal Credit Union (CT Labor) is seeking a mission-driven hands-on Manager/CEO to lead its next chapter of service and sustainability. As a small member-focused cooperative serving employees of the Connecticut Department of Labor and their families the credit union is looking for a leader with an entrepreneurial mindset strong operational skills and a passion for revitalizing a member focused SEG-based institution.This is an excellent opportunity for a current credit union supervisor accountant lender or assistant manager ready to step into their first top leadership roleor for an experienced small-credit-union executive seeking a meaningful service-based leadership opportunity.About the Credit UnionFounded more than 80 years ago CT Labor provides safe reliable and personalized financial services to approximately 1200 members. With most member interactions occurring by phone and in-person the credit union is focused on modernizing its services improving operational efficiency and engaging the next generation of members. CT Labor has about $14 million in total assets very well-capitalized and positive net income.Key ResponsibilitiesLeadership & Operations- Oversee all day-to-day operations of the credit union ensuring accuracy efficiency and exceptional member experience.
- Maintain a transparent honest and collaborative leadership style with staff volunteers and the Board.
- Support and supervise two full-time staff; provide coaching training and oversight as needed.
- Ensure adequate internal controls sound processes and adherence to policies and procedures.
Finance Accounting & Compliance- Manage all accounting functions including general ledger reconciliations month-end and year-end financials and reporting to the Board.
- Oversee cash management ALM monitoring and budget preparation.
- Ensure compliance with all NCUA BSA/AML and federal/state regulatory requirements.
- Work closely with volunteer committees (e.g. credit committee investment committee) to ensure sound financial decision-making.
Lending & Member Services- Oversee consumer and auto lending programs including application review underwriting within policy and coordination with the Credit Committee when exceptions arise.
- Monitor loan quality portfolio performance and opportunities for new lending products.
- Ensure prompt friendly and knowledgeable service via phone online channels and in-person visits.
Strategic Growth & Technology- Evaluate and implement technology enhancements to improve online services efficiency and member convenience.
- Identify opportunities to improve or expand products services and marketing outreach.
- Conduct or oversee member surveys promotional communications and community engagement initiatives to strengthen membership.
- Support the Board in long-term planning including membership growth operational sustainability and succession planning.
Board Relations- Serve as the primary liaison to the Board of Directors; prepare financial reports operational updates and recommendations.
- Implement Board-approved goals policies and initiatives.
- Collaborate closely with volunteers and maintain open transparent communication at all times.
QualificationsRequired:- Experience in credit union or community banking operations finance accounting lending or similar roles.
- Working knowledge of basic accounting principles and financial reporting.
- Experience with member service or branch operations.
- Strong communication skills integrity and a transparent leadership style.
- Ability to work hands-on in all areas of a small credit union environment. Bachelors degree in business finance or a related field.
Preferred:- Prior experience in a credit union management assistant manager supervisory or operations role.
- Lending experience (consumer/auto underwriting policy interpretation loan processing).
- Familiarity with NCUA regulations BSA/AML requirements and basic compliance expectations.
- Experience implementing or improving technology platforms (online banking core systems digital services).
- Bachelors degree in business finance accounting or related field OR equivalent combination of education and relevant experience.
Note: CT Labor welcomes candidates who demonstrate capability professionalism and a can-do attitude even if their experience does not align perfectly with every preferred qualification.Compensation & Benefits- Competitive salary commensurate with experience ($75000-$95000)
- Health insurance
- 401(k) retirement program
- Paid vacation sick time and holidays
Work Environment- On-site role with standard hours: MondayFriday 8:00 AM to 4:30 PM
- Small-team environment
- High phone-based member interaction with low in-person traffic
To Apply
Interested candidates should submit:- Resume outlining relevant leadership and financial institution experience
- Cover letter outlining your interest in leading a small member-focused credit union
CT Labor Department Federal Credit Union is an equal opportunity employer. We do not discriminate on the basis of race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability veteran status or any other characteristic protected by applicable law.
CT Labor Department Federal Credit Union (CT Labor) is seeking a mission-driven hands-on Manager/CEO to lead its next chapter of service and sustainability. As a small member-focused cooperative serving employees of the Connecticut Department of Labor and their families the credit union is looking f...
CT Labor Department Federal Credit Union (CT Labor) is seeking a mission-driven hands-on Manager/CEO to lead its next chapter of service and sustainability. As a small member-focused cooperative serving employees of the Connecticut Department of Labor and their families the credit union is looking for a leader with an entrepreneurial mindset strong operational skills and a passion for revitalizing a member focused SEG-based institution.This is an excellent opportunity for a current credit union supervisor accountant lender or assistant manager ready to step into their first top leadership roleor for an experienced small-credit-union executive seeking a meaningful service-based leadership opportunity.About the Credit UnionFounded more than 80 years ago CT Labor provides safe reliable and personalized financial services to approximately 1200 members. With most member interactions occurring by phone and in-person the credit union is focused on modernizing its services improving operational efficiency and engaging the next generation of members. CT Labor has about $14 million in total assets very well-capitalized and positive net income.Key ResponsibilitiesLeadership & Operations- Oversee all day-to-day operations of the credit union ensuring accuracy efficiency and exceptional member experience.
- Maintain a transparent honest and collaborative leadership style with staff volunteers and the Board.
- Support and supervise two full-time staff; provide coaching training and oversight as needed.
- Ensure adequate internal controls sound processes and adherence to policies and procedures.
Finance Accounting & Compliance- Manage all accounting functions including general ledger reconciliations month-end and year-end financials and reporting to the Board.
- Oversee cash management ALM monitoring and budget preparation.
- Ensure compliance with all NCUA BSA/AML and federal/state regulatory requirements.
- Work closely with volunteer committees (e.g. credit committee investment committee) to ensure sound financial decision-making.
Lending & Member Services- Oversee consumer and auto lending programs including application review underwriting within policy and coordination with the Credit Committee when exceptions arise.
- Monitor loan quality portfolio performance and opportunities for new lending products.
- Ensure prompt friendly and knowledgeable service via phone online channels and in-person visits.
Strategic Growth & Technology- Evaluate and implement technology enhancements to improve online services efficiency and member convenience.
- Identify opportunities to improve or expand products services and marketing outreach.
- Conduct or oversee member surveys promotional communications and community engagement initiatives to strengthen membership.
- Support the Board in long-term planning including membership growth operational sustainability and succession planning.
Board Relations- Serve as the primary liaison to the Board of Directors; prepare financial reports operational updates and recommendations.
- Implement Board-approved goals policies and initiatives.
- Collaborate closely with volunteers and maintain open transparent communication at all times.
QualificationsRequired:- Experience in credit union or community banking operations finance accounting lending or similar roles.
- Working knowledge of basic accounting principles and financial reporting.
- Experience with member service or branch operations.
- Strong communication skills integrity and a transparent leadership style.
- Ability to work hands-on in all areas of a small credit union environment. Bachelors degree in business finance or a related field.
Preferred:- Prior experience in a credit union management assistant manager supervisory or operations role.
- Lending experience (consumer/auto underwriting policy interpretation loan processing).
- Familiarity with NCUA regulations BSA/AML requirements and basic compliance expectations.
- Experience implementing or improving technology platforms (online banking core systems digital services).
- Bachelors degree in business finance accounting or related field OR equivalent combination of education and relevant experience.
Note: CT Labor welcomes candidates who demonstrate capability professionalism and a can-do attitude even if their experience does not align perfectly with every preferred qualification.Compensation & Benefits- Competitive salary commensurate with experience ($75000-$95000)
- Health insurance
- 401(k) retirement program
- Paid vacation sick time and holidays
Work Environment- On-site role with standard hours: MondayFriday 8:00 AM to 4:30 PM
- Small-team environment
- High phone-based member interaction with low in-person traffic
To Apply
Interested candidates should submit:- Resume outlining relevant leadership and financial institution experience
- Cover letter outlining your interest in leading a small member-focused credit union
CT Labor Department Federal Credit Union is an equal opportunity employer. We do not discriminate on the basis of race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability veteran status or any other characteristic protected by applicable law.
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