Customer Success Mitarbeiter (gn)
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Job Location:
Innsbruck Stadt - Austria
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Your mission
The Bikeleasing Group has grown into a leading provider of employee benefits and mobility solutions. Our group consists of five specialized companies including multi-benefit providers leasing and insurance services and retailers for refurbished bikes. With our continued profitable growth we are on an exciting transformation journey and have recently expanded into Austria with our subsidiary Probonio. Now its your turn: As part of our Customer Success Team you will be the go-to person for companies and their employees when it comes to all questions about Bikeleasing and our multi-benefit platform. You will handle inquiries maintain strong customer relationships and ensure that every client enjoys a positive experience. Your empathy and enthusiasm for attractive employee benefits make you the perfect match for us. Sounds interesting We cant wait to welcome you to our team in Innsbruck!
- Guide our customers through all topics related to bike leasing and our multi-benefit platform
- Communicate confidently and with enthusiasm via phone email and MS Teams
- Maintain existing customer relationships and identify cross-selling opportunities to create additional value
- Set up and manage customer records independently in our system
- Ensure a smooth and positive customer experience at every touchpoint
Your profile
- You have 12 years of experience in customer service/support or a comparable qualification
- A strong customer focus and genuine interest in building lasting relationships
- Independent structured and self-driven work style comes naturally to you
- Ability to quickly adapt to new processes and tasks
- Excellent communication skills and a true team player mindset
Why us
- A well-structured onboarding and the technical equipment you need
- Opportunities to grow and shape your career in a fast-growing company with a start-up vibe
- Through Probonio youll receive a meal allowance and enjoy discounts at numerous brands like Bosch Tchibo and more
- Modern office spaces & the option to work from home
- 30 days of vacation per year
- Lease your own bike through us as your employer
- A minimum gross monthly salary of 3000 with willingness to overpay based on experience and qualifications
We see diversity as an asset to our team. Thats why we welcome all applications and particularly encourage people with disabilities or other challenges to apply.
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Als Dienstrad-Anbieter fördert der Bikeleasing-Service nachhaltige und sozial gerechte Mobilität und ist damit seit 2015 auf steilem Erfolgskurs. Als Arbeitgeber beschäftigen wir mittlerweile rund 430 Mitarbeiter:innen – vor Ort an unseren drei Standorten (Uslar, Vellmar, Innsbruck) e ... View more
