At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
At Jabil we make the worlds best brands better by designing manufacturing and delivering end-to-end solutions on a scale.
Our Salisbury NC site supports high-growth cloud infrastructure customersfrom server and rack integration to data-center subsystemswhere quality speed and traceability are non-negotiable.
How will you make an impact
- We are hiring an NPI Quality Assurance Engineer III to own product and process quality across our cloud business at Salisbury.
- You will lead ISO 9001:2015 systems build control plans and quality gates from New Product Introduction (NPI) through mass ramp and use data to prevent defects before theyre born.
- This is a hands-on role on the line and in the data.
What will you do
Customer Requirements Review:
- Review of Customer requirements at the initial phases and ensure we comply with all the requirements that include but may not be limited to BOM review Specifications (Cosmetic Technical Etc.) and Incoming Quality Criteria(s).
QMS Leadership:
- Maintain and improve ISO 9001:2015 processes work instructions and records for the cloud product line; Support internal audits and readiness for external/customer audits.
NPI Ramp:
- Identify CTQs Create Control Plans PFMEA; execute MSA/GR&R; verify process capability (Cp/Cpk); FAI for newly built products and launch readiness.
- Support lessons learned documentation and reviews for Current and future product launches.
In-line Quality & Yield:
- Establish SPC on critical processes; track FPY DPPM escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.
Supplier Quality:
- Support the Incoming Inspection Criteria definition based on Jabil and Customer requirements from NPI standpoint.
- Support Supplier Quality with CTQ identification material storage process & supplier qualifications as needed.
Customer:
- Lead 8D/A3 investigations on returns/complaints from NPI standpoint; implement CAPA and close the loop with clear data-driven communication to customer quality teams.
- In Parallel identify gaps and drive actions for closure while working with cross functional teams and customer as needed.
Digital Quality:
- Automate data flow from MES/ERP/; build live dashboards/alerts; use control-chart behavior to recommend corrective actions.
Documentation & Training:
- Publish procedures and one-point lessons; train operators/techs on critical to quality features audit discipline and error-proofing.
- Understand and Translate Customer and regulatory requirements into Internal Work Instructions Visual Aids and other applicable documents.
How will you get here
- 5-8 years in Quality or Manufacturing Engineering for cloud/data-center hardware or complex electromechanical builds.
- Hands-on with ISO 9001:2015 internal auditing PFMEA Control Plans PPAP/FAI MSA SPC and 8D/A3 problem solving.
- Data skills: Excel/Sheets power-user plus basics in a BI tool (Power BI/Tableau/Looker).
Preferred Qualifications:
- ASQ CQE or Six Sigma Green Belt.
- Experience with server/rack integration
- Supplier development experience (APQP/PPAP) and customer-facing quality
- Systems: MES PLCM ERP (SAP).
How well measure success:
- FPY/yield and DPPM quarter-over-quarter.
- Zero major audit findings.
- CTQs Green at launch.
- Verified CAPA effectiveness; recurrence rate .
- COPQ (scrap/rework/returns) trending with quantified savings.
- CCAR closure lead time .
Work Model & Travel:
- On-site at Salisbury integration and test lines supplier and customer visits up to 1520% as needed.
- Expect frequent collaboration with Manufacturing/Process Test SQE NPI/PM Industrial Engineering and Customer Quality.
Physical Demands (typical for this role)
- Periods on the production floor; ability to lift up to 2530 lbs. occasionally; use of PPE as required.
Education:
- Bachelors in mechanical Industrial Manufacturing Electrical Engineering or equivalent combination of education and experience
What Can Jabil Offer You
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
- Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life AD&D and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
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