Desktop Investigator
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Job Location:
Lansing, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Desktop Investigator - Remote
Full-Time / Hourly
Uncover the Story Behind Every Claim
At CoventBridge Group every case tells a story and as a Desktop Investigator youll be the one uncovering the truth. From your home office youll dig into insurance and fraud investigations using research tools phone work and your own investigative instincts.
Join the global leader in full-service investigations where precision integrity and curiosity drive everything we do.
At this time CoventBridge is not considering candidates who require visa sponsorship currently or in the future including but not limited to H-1B H-2B E-3 TN O-1 F-1 (OPT/CPT or J-1 Visa Statuses.)
Responsibilities/ Requirements
What Youll Do
As a Desktop Investigator you will conduct investigative assignments primarily by phone and online research. Depending on the assignment the employee may perform a combination of some or all of the following duties:
Review case documentation client instructions and prior reports to plan investigative strategies.
Conduct research using public and private databases social media and open-source tools.
Make up to 75 outbound calls per day to collect information from medical providers employers and third parties.
Support field investigators with insights updates and case coordination.
Write detailed accurate and unbiased reports that clearly document findings and conclusions.
Maintain organized up-to-date records within the case management system.
Every case presents a new challenge and your work will directly impact client outcomes.
Requirements
Basic Qualifications:
Hold or qualify for a valid Private Investigators License (as required by state).
Communicate clearly and professionally in both written and verbal formats.
Demonstrate persistence and professionalism when speaking with third parties.
Analyze and interpret complex or conflicting information with accuracy.
Prioritize multiple cases while maintaining attention to detail and deadlines.
Work independently with integrity initiative and sound judgment.
Preferred Qualifications:
Earned an associates degree or higher.
Understand basic medical terminology or have exposure to the healthcare industry.
Thrived in a fast-paced high-volume investigative environment.
Benefits
Compensation & Benefits:
We invest in our employees because great work requires great rewards. Heres what you can expect when you join our team:
Base Rate: $18.00/hr
Company Paid Training
Remote Work Flexibility
Medical Dental Vision Insurance
Company-paid Life LTD and STD Insurance
401(k) with 4% Company Match
Paid Time Off with Company Paid Holidays
Tuition Assistance After 1 Year
The hourly rate for this role is $18 per hour. This is the highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and the range may be modified in the future. An employees pay position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location performance and business or organizational needs.
About Us:
CoventBridge Group is a global leader in full-service investigations providing Surveillance SIU and Compliance Claims Investigation Counter-Fraud Programs Desktop Investigations Social Media Record Retrieval Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices deploys robust case management technology
customized to clients needs and delivers worldwide coverage via its 700 employees and affiliates worldwide.
CoventBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin caste disability veteran status and other legally protected characteristics and maintains a drug-free workplace.
CoventBridge is committed to the full inclusion of all qualified individuals. As part of this commitment CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact: Human Resources; ;
Key Skills
- Epidemiology
- Public Health
- Bank Secrecy Act
- Bioinformatics
- Fraud
- Genetics
- Interviewing
- Law Enforcement
- Qualitative Research Interviewing
- Research Experience
- Next Generation Sequencing
- Writing Skills
