Systems Administrator
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014 Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100000 customers including DoorDash Coinbase Lyft Instacart and Airtable.
Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes CloudList and is a Y Combinator 2024 Breakthrough Company.
Checkrs mission is to build a fairer future by improving the understanding of the past. Since graduating Y-Combinator in 2014 Checkrs product has shifted the on-demand economy and has continued to scale into serving enterprise companies across various industries. As a company that provides modern and compliant background checks for global enterprises and startups Checkr knows firsthand how difficult it may be for individuals with prior criminal history to find employment and we want to help provide fair chances for the formerly convicted. A career with Checkr provides the opportunity to make an impact on the professional lives of millions of people and we encourage all qualified individuals to apply for our roles.
The Operations Systems Admin is a pivotal member of Checkrs Shared Services team responsible for shaping how we scale and manage our evolving human and digital workforce. This role designs and implements systems that seamlessly support both human agents and digital workers ensuring operational efficiency and long-term scalability. The ideal candidate balances forward-looking architecture with pragmatic cost-effective execution building the foundation for how work happens across Operations. Ultimately this role ensures that every worker human or digital has the right tools access and systems at the right time.
Responsibilities:
- Own day-to-day user provisioning deprovisioning and role changes across the Operations tooling ecosystem ensuring timely and compliant access for both FTE and BPO users.
- Manage credentialing workflows end-to-end validating requests for completeness proper approvals and policy alignment.
- Act as the primary point of contact for tooling access requests submitted through the internal Jira queue.
- Triage and resolve low-complexity Tools & Systems tickets; escalate high-impact or system-wide issues promptly to the appropriate teams.
- Maintain accurate access records license inventories and role mappings to support internal audits cost management and security reviews.
- Partner with IT to coordinate SSO/Okta provisioning and ensure adherence to least-privilege access standards.
- Execute and track onboarding/offboarding processes for all users across Salesforce Zendesk Assembled MaestroQA Lessonly Sprout Autotab and Talkdesk.
- Support incident response by documenting and escalating P1/P0 tooling incidents through defined operational channels.
- Identify inefficiencies or gaps in provisioning and access processes propose improvements and contribute to standard operating procedures.
- Participate in scheduled access reviews internal audits and data handling assessments involving PII.
- Maintain operational discipline and consistency across all tooling workflows in alignment with CX Operations and WFM policies
Qualifications:
Required
- 2-4 years of experience in Operations IT support or Customer Experience tooling environments.
- Familiarity with SaaS administration concepts - especially user provisioning role management and access control.
- Working knowledge of SSO/identity platforms (Okta Google Workspace etc.).
- Strong organizational and documentation skills; ability to manage multiple tooling requests concurrently.
- Experience handling confidential or PII data securely and in compliance with company standards.
- English proficiency (written and verbal) sufficient to collaborate in a global environment.
- Detail-oriented process-driven mindset with a focus on accuracy and accountability.
Preferred / Nice-to-Have
- Experience with CRM or CX platforms such as Salesforce Zendesk Assembled MaestroQA or Talkdesk.
- Exposure to automation tools or scripts (e.g. Workato Zapier simple Python/Google Apps Script).
- Experience working with distributed or BPO workforces.
- Prior experience contributing to process documentation or internal tooling playbooks.
- Strong collaboration skills and comfort working in cross-functional operational environments.
All Checkr employees enjoy the following:
- A fast-paced and collaborative environment where we leverage the latest technology
- Hands-on coaching and professional development
- Competitive compensation and opportunity for advancement a true meritocracy
- 100% medical dental and vision coverage
- Flexible PTO policy
- Gym membership transportation reimbursements
- Catered lunch dinner and snacks
Pay Transparency Disclosure
One of Checkrs core values is Transparency. To live by that value weve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such each location where we hire may have a different range. If this role is remote we have listed the top to the bottom of the possible range but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy see our website.
On-target Earnings OR Base Salary range (Santiago Chile)
$27.200.000 - $32.000.000 CLP
At Checkr we believe a hybrid work environment strengthens collaboration drives innovation and encourages connection. Our hub locations are Denver CO San Francisco CA and Santiago Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026 hub-based employees will be expected to work from the office 3 days per -office perks are provided such as lunch four times a week a commuter stipend and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds including those whose histories are impacted by the justice system in accordance with local state and/or federal laws including the San Franciscos Fair Chance Ordinance.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g. or ).
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Checkr platform uses AI to make background screening more efficient, speed up the hiring process, fill roles faster & drive more revenue. ✓ Start for free!
