BGSW2025ITManager

Roles & Responsibilities :
We are looking for an experienced IT Manager who can own and deliver IT projects end-to-end from requirements gathering and planning to execution delivery and post-implementation support. The role requires strong leadership hands-on project management skills and adherence to industry best practices across SDLC governance security and quality.

Key Responsibilities

Project & Delivery Management

• Manage end-to-end delivery of multiple IT projects including scope schedule budget quality and risk.

• Drive project execution using best practices (Agile Waterfall Hybrid as applicable).

• Define project plans milestones dependencies and resource allocation.

• Ensure timely delivery with clear tracking reporting and escalation mechanisms.

• Manage vendors system integrators and third-party partners.

Stakeholder & Business Engagement

• Act as the primary interface between business stakeholders IT teams and vendors.

• Translate business requirements into technical solutions and delivery plans.

• Conduct regular project reviews steering committee updates and status reporting.

• Manage stakeholder expectations and ensure alignment with business goals.

Team Leadership & People Management

• Lead and mentor cross-functional teams including developers analysts testers and infrastructure teams.

• Foster a culture of accountability collaboration and continuous improvement.

• Perform resource planning performance reviews and skill development planning.

Process Quality & Best Practices

• Implement and enforce SDLC ITIL Agile DevOps and PMO best practices.

• Ensure compliance with organizational policies security standards and regulatory requirements.

• Drive continuous improvement through retrospectives lessons learned and metrics.

• Establish and monitor KPIs for delivery quality and operational efficiency.

Risk Governance & Financial Management

• Identify project risks and implement mitigation plans proactively.

• Manage project budgets cost tracking and financial forecasting.

• Ensure proper documentation audit readiness and governance compliance.

Operations & Support Oversight

• Oversee transition from project delivery to operations and support.

• Ensure system stability performance and SLAs post go-live.

• Coordinate incident problem and change management activities.

Qualifications :

Educational qualification:

• Bachelors degree in Computer Science Engineering or related field.

• PMP / PRINCE2 / Agile certifications preferred.

Experience :

12 years

Mandatory/requires Skills :
Experience delivering large-scale or business-critical IT projects.

Preferred Skills :

Strong communication negotiation and decision-making skills.

• Ability to balance strategic thinking with hands-on execution.

• High ownership mindset with the ability to work under pressure.

Additional Information :

• Strong understanding of software development lifecycle (SDLC).

• Hands-on experience with Agile / Scrum / Waterfall methodologies.

• Familiarity with enterprise applications cloud platforms and integration architectures.

• Experience with project management tools (JIRA MS Project Azure DevOps etc.).

Leadership & Soft Skills

• Proven ability to manage complex multi-stakeholder projects.

Remote Work :

No

Employment Type :

Full-time