Warehouse Supervisor

• Supervising and Coaching Warehouse teams
• Daily team / huddle with Distribution management and employees
• Quarterly 1-on-1s with Warehouse Leads and Agents or more frequently as needed
• Assist and/or set with the annual mid & end year reviews with the Warehouse Leads and Agents
• Assist and/or set annual improvement objectives for Warehouse employees
• Assist in execution of District Tactical Business Plan
• Ensure a safe and secure work environment
• Train the warehouse team; daily tasks and if necessary implement new global processes
• Responsible for execution of Expeditors warehouse procedures safety and compliance standards
• Maintain a clean and professional facility (as per local standards)
• Responsible that all equipment is maintained in a safe operational condition including the required maintenance contract
• Provide weekly/monthly/annually input to warehouse budget includes staffing and overtime expenses equipment procurement and maintenance and facility repair
• Ensure your teams are staffed to meet demand including a flexible work force
• Oversee all aspects of warehouse staffing includes permanent and contingent staff
• Ensure coverage of operations with staff who have the appropriate certifications
• Assist with Interview onboard develop and support staff within area of responsibility includes permanent and contingent staff according the trainings schedule
• Support employee versatility (cross training)
• Responsible for execution of the processes in the area of responsibility following operational standards (OPS) and KPI expectations
• Improve safety quality delivery and cost reduction through continuous improvement methods
• Participate in transitioning and onboarding new customers
• Manage prevent and resolve inventory over/short/damage process and customer exceptions
• Assist with perform process audits to ensure security and safety of people facility and freight
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
• Maintain strong relationships with vendors (trucking companies and others)
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse phone fax/copy/scan machine etc.  
• Write with pencil/pen/marker 
• Functions performed primarily while seated at desk and driving a forklift truck

Qualifications :

• 4 years of industry specific knowledge
• Hazardous Materials Certification (preferred)
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background
• Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
• Good computer skills (e.g. MS Excel MS Word)
• Fluent in English

Expeditors Key Performance Expectations

• Exceptional Customer Service:

Exceeds customer expectations by anticipating understanding and meeting needs. Is proactive and when issues arise is timely and resolute in solving problems including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers service providers) and internally (other Expeditors offices/employees).

• Job Execution:

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

• Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized manages own time effectively and can prioritize.

• Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing without request to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

• Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner both internally and externally. Provides relevant and timely information to co-workers customers and service providers.  Answers phone calls and responds to voicemails emails and other communication according to Expeditors standards.

• Culture:

Exhibits and promotes the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary. 

• Personal Growth and Development:

Participates in training within the companys guidelines completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self including participating in a development plan as appropriate.

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• Base Pay Range: $55000 - $70000 per year Eligible for Bonus

Remote Work :

No

Employment Type :

Full-time