Security Officer (Retail Environment)(Compton CA) (Allstate)
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Job Location:
Compton, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Allstate Security provides professional security services throughout California from San Francisco down to Los Angeles and continuing all the way through our headquarters area in San Diego CA. For nearly a decade weve offered comprehensive security solutions to a variety of clients as one of Californias premier security guard companies.
We specialize in armed guards unarmed guards patrol service and mobile patrols. Our security officers will work seamlessly as a part of our team to secure premises customers employees assets and everything in between.
Allstate Security provides reliable qualified professional officers who are trained and ready to respond to potential security threats and provide outstanding support and service.
Job Skills / Requirements
Position Summary
The Security Officer provides a visible professional and courteous security presence within a busy retail environment. The primary objectives are to deter theft and disruptive behavior through professional conduct and customer engagement maintain a safe environment for employees and patrons promptly report all incidents irregularities and shoplifting.
Key Responsibilities
Customer Service & Deterrence
- Greet and engage customers upon entry maintaining a courteous and professional demeanor.
- Serve as a visual deterrent by maintaining an active visible presence at the store entrance and throughout designated patrol areas.
- Provide assistance to store staff or patrons as needed while maintaining professional boundaries.
- Deter Document and address shoplifters in a positive customer centric approach. Positive approaches include: Can I show you to the register Can I help you carry these items to the register Can you please place those items in the cart and not in your pockets Can I help you find something in the store etc.
- Represent the companys brand values through exceptional customer-service interactions.
Patrol & Monitoring
- Conduct regular patrols of interior and exterior focus areas (storefront lobby sidewalks and parking areas) to identify potential safety security or cleanliness issues.
- Observe and report any irregularities suspicious activity or policy violations to store management and company supervision.
- Remain alert vigilant and attentive at all times during the shift.
Incident Response & Reporting
- Immediately report any criminal or emergency situations to management and local authorities as directed.
- Complete detailed written reports (Daily Activity Reports Incident Reports) in accordance with company procedures.
- Cooperate with emergency responders and provide factual witness statements when required.
Loss Prevention Support
- Report observed theft or concealment of merchandise to store management immediately.
- Prohibited Actions: Officers are not permitted to detain question touch or pursue suspected shoplifters nor request receipts or personal belongings.
- Maintain professionalism and avoid confrontation at all times.
Professional Standards
- Arrive on time in full uniform with all required equipment (charged phone notepad pen ID and BSIS license)
- Maintain professional grooming and demeanor throughout the shift.
- Refrain from personal cell-phone use eating smoking or unnecessary conversation while on duty.
- Maintain neutrality and avoid profiling or discriminatory conduct under any circumstance.
- Comply with all company state and client-specific policies and procedures.
Qualifications
- Required: Valid BSISsecurity guard license
- Preferred: Experience in bouncer events military or hospitality security roles emphasizing customer interaction and de-escalation.
- Excellent verbal communication and interpersonal skills.
- Demonstrated ability to remain calm and professional under pressure.
- Reliable transportation and punctual attendance history.
- Ability to stand and walk for extended periods.
Work Environment
This position operates within a high-traffic retail environment requiring frequent interaction with the public and collaboration with on-site management. Officers must demonstrate composure adaptability and superior customer-service orientation.
Equal Employment Opportunity:
All qualified applicants will receive consideration
Certification Requirements (All)
BSIS Guard Card
Drivers License/ State ID
Valid CA State ID/DL
Guard Card
Additional Information / Benefits
Benefits: Medical Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays 401K/403b Plan
This is a Full and Part-Time position
Travel is not required
Number of Openings for this position: 4
Required Experience:
Unclear Seniority
Key Skills
- CCTV
- Incident Reports
- Suspicious Activity
- Surveillance Equipment
- Emergency
- Property Damage
- Safety Rules
- Security Systems
- Access Control
- Unusual Occurrences
- Security Services
- Facility Safety
- Physical Security
- Security Breaches
- Store Property Managements
About Company
Allstate Security provides the highest quality security guards, temporary security, consulting, and monitoring. Our guards are trained, licensed, and insured.
