Telecounselor

We are seeking a motivated and persuasive Telecaller to join our coaching centre team. The role involves engaging with prospective students and parents providing information about our courses and assisting with admissions.

Key Responsibilities

• Make outbound calls to prospective students and parents to promote coaching programs.
• Handle inbound inquiries and provide accurate information about courses fees schedules and faculty.
• Maintain a database of leads and follow up regularly to convert inquiries into admissions.
• Build rapport with students and parents to understand their needs and recommend suitable courses.
• Coordinate with the counselling and admissions team to ensure smooth enrollment.
• Achieve daily/weekly call targets and contribute to overall admission goals.
• Provide feedback to management about student queries and market trends.

Requirements

• Minimum qualification: 102Graduation preferred.
• Prior experience in telecalling customer service or sales.
• Strong persuasion and negotiation skills.
• Ability to handle rejection positively and maintain professionalism.
• Basic computer knowledge (MS Office CRM tools).
• Strong communication skills in any of these languages English Assamese Karbi Bodo & Dimasa.

Benefits

• Fixed salary with performance-based incentives.
• Training and skill development opportunities.
• Friendly and supportive work environment.
• Opportunity to grow within the education sector.

Salary:10000-12000per month Incentive