Client Services Representative
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Job Location:
Connellsville, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a reliable and detail-oriented Client Services Representative to join our team. As a Client Services Representative you will play a crucial role in coordinating the flow of service request support to ensure timely resolution for our clients.
Your primary responsibilities will include:
Strong phone skills
Excellent Customer Service
Proficient in Microsoft 365
Assess the urgency and technical nature of each request to prioritize accordingly
Responsibility for ordering parts and supplies
Assign service tickets to appropriate technicians based on skills availability and workload
Monday Friday 8:30 to 5 shift
At least 2 years customer service experience
Ability to work under pressure in a fast-paced environment while maintaining attention to detail
Excellent organizational and multitasking skills with the ability to prioritize tasks effectively
Ability to work as a team
Reliability and dependability
OUR MISSION STATEMENT
Helping businesses thrive by delivering cutting edge office technology solutions and unparalleled customer experiences!
OUR CORE VALUES:
Own It * Always Deliver * Continually Improving * Innovative * Optimistic
These are the core values that are the focus of our company culture that allow Ford Office Technologies to fulfill our mission every single day. Our values unite everyone toward a common goal and provide the foundation for a team environment that supports whats next as we expand and grow the company and the team. They serve as the pathway to keep us at the forefront of the industry. We work very hard to solidify the trust that has been placed in us to bring our customers the very best experiences as well as seamless office solutions now and into the future. From the beginning Fords primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn our customers would come to value Ford Office Technologies as their company of choice.
Contact Nicole Ross HR Manager with any questions at .
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Discover the cutting-edge advancements in the world of large format printers, as well as top-of-the-line large format scanning.
