Halal Manager (Pre Opening) Waldorf Astoria

With thousands of hotels across more than 100 countries and territories Hilton offers exceptional opportunities to deliver world-class hospitality. From warm welcomes to memorable dining experiences we create moments that guests remember long after their stay. Our diverse portfolio includes renowned brands such as Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and more.

If you understand the importance of Halal compliance and believe in delivering the highest standards of hygiene quality and integrity you may be the professional we are looking for. At Hilton we never forget our purpose: to delight our guests our Team Members and our owners.

Role Overview

Are you well-versed in Halal requirements local Malaysian regulations and passionate about ensuring full compliance across culinary and service operations

We are seeking an experienced Halal Manager to lead and manage Halal compliance for the hotel especially critical during pre-opening and ongoing this role you will oversee all aspects of Halal certification supplier vetting kitchen & service compliance and staff training ensuring that our Muslim guests receive an authentic safe and fully Halal experience.

If youre committed to integrity quality and guest satisfaction and ready to uphold Halal standards in a global hospitality environment we welcome your leadership and expertise.

What Will I Be Doing

Halal Compliance & Certification Management

• Lead the process to obtain and maintain Halal certification from relevant Malaysian authorities / Halal certifying bodies (e.g. compliance with Department of Islamic Development Malaysia (JAKIM) or other recognized Halal bodies).
• Ensure all kitchen outlets back-of-house areas storage procurement and service operations comply with Halal standards and local legislation.
• Develop implement and manage comprehensive Halal policies SOPs and compliance frameworks tailored for the hotel.
• Maintain accurate documentation and records for ingredients suppliers processes and audits as required for certification and regulatory compliance.

Supplier & Ingredient Vetting

• Vet all suppliers ensuring that meat poultry ingredients and products are sourced from certified Halal providers.
• Verify documentation and Halal certificates for all incoming supplies including periodic re-verification and audits.
• Establish and maintain a trusted supplier database with periodic reviews to ensure ongoing compliance.
• Coordinate procurement in a way that supports cost control quality standards and Halal compliance.

Kitchen & Operation Oversight

• Oversee segregation (where required) of Halal and non-Halal items storage areas preparation zones utensils equipment and workflow to avoid cross-contamination.
• Ensure strict compliance with hygiene sanitation and food safety standards in all kitchen and service areas.
• Supervise proper cleansing storage labeling and handling of utensils cookware and service ware according to Halal and hygiene protocols.
• Conduct regular inspections and audits of kitchen storage and service areas to verify compliance with Halal standards.

Training & Team Development

• Design and lead comprehensive training programs for culinary stewarding procurement and service teams on Halal principles local laws and company Halal policies.
• Promote awareness and understanding among all Team Members about Halal compliance from ingredient sourcing to service delivery.
• Ensure ongoing refresher training and clear communication of any regulatory updates or changes in Halal policies.
• Foster a culture of accountability respect and integrity with regards to Halal compliance across all departments.

Guest Experience & Communication

• Work closely with F&B culinary and service teams to ensure a seamless respectful and genuine Halal dining experience for guests.
• Communicate Halal status clearly to guests including during events banquets room service and everyday dining.
• Address guest inquiries or concerns about Halal compliance promptly and professionally.
• Collaborate with Marketing and Operations to promote the hotels Halal offerings in compliance with branding and guest expectations.

PreOpening & Regulatory Preparation

• Participate in pre-opening planning to design kitchen layout storage areas and workflow to support Halal compliance from Day One.
• Liaise with local authorities halal certifiers and regulatory bodies to ensure all necessary permits inspections and certifications are obtained ahead of opening.
• Develop control systems checklists and documentation workflows to facilitate smooth Halal certification and continuous compliance.

What Are We Looking For

A successful Halal Manager for Hilton in Malaysia should demonstrate:

• Bachelors degree or relevant diploma in Food Safety Hospitality Management or related field is preferred.
• Thorough knowledge of Malaysian Halal regulations certification processes (e.g. JAKIM guidelines) and Halal food handling requirements.
• Proven experience managing Halal compliance in hotels restaurants or large-scale F&B operations.
• Strong understanding of food safety hygiene standards and segregation practices for Halal vs. non-Halal operations.
• Excellent organizational documentation and record-keeping skills.
• Strong communication and training skills with the ability to educate and lead cross-functional teams.
• Integrity attention to detail and commitment to upholding ethical and Halal standards.
• Fluency in English; knowledge of Bahasa Malaysia or other local languages is an advantage.
• Preopening experience and familiarity with hotel operations is a plus.

What Is It Like to Work for Hilton

Hilton is a globally recognized hospitality leader known for excellence innovation and memorable guest experiences. Our missionto fill the earth with the light and warmth of hospitalitybrings us together as a single team committed to quality and integrity.

Our Team Members are our foundation and we take pride in offering opportunities for growth recognition and a rewarding career path including meaningful roles like Halal Manager that uphold both guest expectations and local cultural standards.

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