Business Development Manager

Business Overview:

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.

As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.

Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

Job Summary/Objective

The Business Development Manager for Modern Work Security & Productivity serves as the business owner of this portfolio within Alnafitha IT. The role carries full accountability for P&L performance revenue execution operational maturity and alignment with Microsoft partner programs related to Modern Workplace and Security workloads.

This leader manages the Modern Work & Security presales team ensuring readiness capability development service excellence and consistent engagement quality. The role works closely with Microsoft ecosystem technology partners distributors and internal teams to develop competitive offerings accelerate go-to-market motions and expand Alnafithas market share within the Kingdom of Saudi Arabia.

Key Responsibilities:

Business Ownership & Profitability

Own business unit financial performance including revenue margin and YoY growth.

Develop and execute the annual business strategy and operating plan aligned with partner priorities and market demands.

Manage forecasting portfolio pricing revenue projections and quarterly business reviews with leadership.

Sales Execution & Pipeline Leadership

Jointly own the sales pipeline with the sales team covering demand generation bid support qualification and deal closure.

Support strategic deals through value articulation pricing strategy competitive positioning and negotiation support.

Drive attach rate growth across licensing and service offerings while coordinating with other business units to identify expansion opportunities and maximize account value.

Improve win rate performance and accelerate the overall sales cycle.

Vendor & Ecosystem Partnership Governance

Act as the primary business owner with Microsoft and ecosystem vendors for Modern Work collaboration and security workloads.

Manage the full lifecycle of the Modern Work Microsoft Solution Designation and related specializations including performance governance skill and certification tracking assessment readiness and compliance with Microsoft requirements.

Lead joint planning QBRs incentive utilization and alignment with Microsoft priorities.

Secure and optimize funded programs including assessments workshops FastTrack ECIF MCI CSI and enablement motions.

Offering & Go-To-Market Development

Own the development and maintenance of packaged services migration frameworks adoption offerings governance engagements and managed extensions.

Ensure service catalog alignment with market needs competitive positioning and compliance with regulatory expectations.

Collaborate with Marketing to support campaigns events and strategic messaging to fuel demand generation.

Team Leadership & Capability Development

Lead and manage the Modern Work & Security presales team with full accountability for skills development readiness and performance.

Define and monitor technical KPIs including pipeline contribution certification progression bid quality and customer engagement success rate.

Build a culture of accountability ownership and execution discipline.

Customer Engagement & Strategic Advisory

Engage with CIOs CTOs CISOs IT leaders and business stakeholders to support modernization strategies roadmap definition and executive alignment.

Lead high-value engagements including assessments readiness workshops and envisioning sessions.

Requirements

Qualifications

- Education: Bachelors degree in Information Technology Computer Science Cybersecurity or a related field is required.

- A Masters degree is considered a strong advantage.

- Experience: 12-14 years experience in Microsoft Modern Workplace or Security business development practice leadership or similar roles.

- Proven experience owning a profitable portfolio or business unit with measurable commercial impact.

- Demonstrated success in enterprise deal-making and account development.

- Technical Knowledge in:

- Microsoft 365 collaboration stack

- Identity and security workloads including:

- Entra ID (Conditional Access MFA PIM Identity Governance)

- Microsoft Defender suite (Endpoint Identity Office 365 Cloud Apps)

- Sentinel SIEM/SOAR engagement models

- Microsoft Purview Compliance DLP and Governance frameworks

- Intune & Intune Suite endpoint protection and configuration capabilities

- Certification:

- Modern Work MS-102 MS-700

- Security SC-900 SC-300 SC-400

- Advanced (Preferred) SC-200 SC-100

- Strong leadership and coordination skills to drive results through cross-functional teams.

- Excellent interpersonal and relationship-building skills with vendors and stakeholders.

- Analytical mindset with strong problem-solving capabilities.

- High level of adaptability and resilience in managing multiple priorities.

- Strategic thinking with an execution-focused approach.

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race color creed national origin ancestry religion age citizenship sex marital or veteran status disability or handicap sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ and advance in employment qualified women minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities in accordance with the Saudi and Egyptian employment laws.