Lead Fraud Risk Associate, Regulatory and Industry Change

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what its like working at Monzo

London Cardiff or Remote (UK) 71400 - 90000 share options benefits

Our Fraud Risk team

As an Associate Lead in our Fraud Risk Team youll help shape Monzos policy position within a rapidly evolving fraud landscape. This role sits in the 1LoD where youll partner closely with teams within Monzo and with external industry bodies regulators and law enforcement to influence policy drive industry change and ensure safe and scalable delivery across the bank.

Youll play a key role by

• Providing subject-matter expertise on emerging fraud risks industry initiatives and regulatory change acting as a key internal point of contact
• Shaping internal policy and responses to industry consultations calls for input and policy reviews
• Building strong relationships across Monzo to deliver change safely efficiently and consistently
• Overseeing internal compliance reviews leading on incidents arising from regulated activity
• Representing Monzo in industry groups and committees ensuring we stay aligned with best practice and use our fintech strengths
• Identifying gaps in our defences and assessing external vendors to strengthen fraud prevention
• Leading vendor onboarding proposals working with legal data privacy product engineering and data teams to implement solutions
• Managing ongoing vendor relationships and monitoring performance
• Supporting the development of Fraud Policy Management Standards and Fraud Risk Assessments
• Building strong external relationships across industry bodies and law enforcement

Wed love to hear from you if

• Youre passionate about preventing fraud and putting customers first
• You have experience speaking with external regulators interpreting policy and then translating information to internal teams
• You understand fraud risks controls and the systems used to prevent fraud
• You can drive improvements to fraud systems processes or policy
• Youre comfortable working with data to spot trends and recommend action
• You can explain fraud risk and policy clearly to non-experts
• You have experience collaborating with product managers engineers and data scientists
• You thrive in fast-paced environments are well organised and get things done
• Youre proactive adaptable and comfortable with ambiguity
• You may hold or be working towards ACAMS CFE or CIFAS certifications

Whats in it for you

71400 - 90000 share options.

This role can be based in our London office but were open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

• Recruiter call with a member of the hiring team
• Initial call with the hiring manager
• Final stage 2-part interview with other team members (Technical Behavioural)

This process should take around 4-6 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo You can read them here.

Well only close this role once we have enough applications for the next stage so please apply as soon as you can we dont want you to miss out!

#MY-1 #MY-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage