Reservation Agent
Share
Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsible for answering and responding effectively to all inquiries on Hotel reservations in a knowledgeable courteous and prompt manner.
Be knowledgeable about the hotels basic information have a comprehensive understanding of all hotel products facilities and the various services offered throughout the hotel whether it be about guests rooms food and beverage outlets or concessionaires. This information should be kept up to date to include any and all promotions.
Ensure a high level of customer service is consistently maintained.
Adhere to the company credit policies to ensure all expected revenue will be received accordingly.
File and organize departmental documents. maintain stationery and office supplies for the department
Perform other reasonable duties assigned by the Management
Qualifications :
Maintain a comprehensive knowledge of all hotel facilities services and promotions in order to provide prompt and accurate responses to all inquiries on Hotel reservation.
Minimum 1 year of experience in the hospitality industry or in a similar capacity in the area of customer service.
Proficient in MS Excel Word and PowerPoint. Knowledge and familiarity in Opera/ Opera Cloud.
Good communication skills.
Ability to work effectively and is a good team player
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Intelligence
- Corporate
- Irrigation
- Investment
- AC Maintenance
- Contract Administration
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
