Delivery Leader
Job Summary
As a Delivery Leader you will play a pivotal role in driving operational excellence across NIQ. This role is ideal for a strategic thinker and execution-focused leader who thrives in a fast-paced data-driven environment. You will lead cross-functional teams optimize delivery workflows and champion continuous improvement initiatives that directly impact client satisfaction and internal efficiency.
Key Responsibilities
Lead and manage end-to-end delivery of operations ensuring accuracy timeliness and compliance with SLAs.
- Drive efficiency initiatives across the delivery lifecycle leveraging Lean Six Sigma or Agile methodologies.
- Collaborate with global stakeholders including Product Technology and Client Service teams to align delivery with business goals.
- Identify and resolve systemic delivery issues using data to inform root cause analysis and preventive actions.
- Mentor and develop a high-performing team fostering a culture of accountability innovation and continuous learning.
- Monitor KPIs and delivery metrics to ensure performance targets are met or exceeded.
- Represent the delivery function in governance forums and client-facing discussions as needed.
- Leverage AI Tools and Emerging technologies to develop and implement automation and process Transformation strategies.
Qualifications :
- 10 years of experience in data operations delivery management or a related field with at least 5 years in a leadership role.
- Strong analytical and problem-solving skills; ability to interpret complex data and drive actionable insights.
- Excellent communication and stakeholder management skills across global teams.
- Experience with tools such as Power BI Jira Confluence or similar platforms is a plus.
- Certification in Lean Six Sigma or Agile methodologies preferred.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Key Skills
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more