Sr. Manager, Professional Services

Visa Consulting and Analytics (VCA) drives tangible impactful and financial results for Visas network clients including both financial services and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operational and macroeconomics Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting Practice within Visa Consulting & Analytics provides consulting and solution services for Visas largest issuers and merchants in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities drive growth and improve profitability. The VC&A team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability strategic growth customer experience digital payments and managing risk. 

You will join our consulting team and play a role in planning selling delivering and implementing high impact projects and solutions with merchant and co-brand partners. This person will develop initiatives to promote balanced and profitable growth thereby ensuring that Visa is both the preferred brand and unique business partner. 

Potential engagements could include product development program launch customer acquisition customer life cycle optimization retention improvement benchmark analysis profitability improvement. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
• Prior experience at large management consulting firm or a strategy or program role (e.g. loyalty co-brand) at a merchant
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment
• Strong analytical skills with demonstrated intellectual and analytical difficulty
• Self-motivated results oriented individual with the ability to handle numerous projects concurrently
• Outstanding communication storytelling and facilitation skills
• Collaborative diplomatic and flexible able to work effectively in matrixed organization.
• Technologically savvy curious up to date with digital trends and applications

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 130600.00 to 189650.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time